Patient Navigator

1 week ago

Poughkeepsie, New York, United States Cornerstone Family Healthcare Full time

Description
Cornerstone Family Healthcare is actively recruiting for a Patient Navigator to join our growing team in Poughkeepsie.

RATE OF PAY/SALARY:
$45,000-50,000 per year

WORK LOCATION(S):
Poughkeepsie, NY

STATUS:
Full-Time

Cornerstone Benefits
Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays

Cornerstone's Mission
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.

Job Summary
Under the supervision of the Sr. Program Supervisor, the HCV Patient Navigator is responsible for supporting Hepatitis C (HCV) screening, testing and linkage to care. The HCV Patient Navigator will be providing rapid HCV screening, immediate phlebotomy for individuals with reactive antibody tests, and patient navigation to facilitate linkage and retention in care for individuals with chronic HCV. The position will cover Dutchess, Orange, Ulster and Sullivan Counties.

Key Competencies

  • Conduct outreach to individuals at high risk at the community level as well as within drug rehabilitation centers, shelters, soup kitchens, and other community based organizations in order to publicize program services as well as recruit potential clients.
  • Provide HCV counseling, testing (rapid fingerstick, venipuncture as appropriate), referrals, and partner services to clients at high risk.
  • Comply with chart requirements and testing protocol such as making sure charts are complete and filled out properly in accordance with departmental/agency policy and procedures.
  • Complete data entry into the AIRS system, data should be entered correctly for each intervention and service. Data must be entered in a timely manner.

Description Of Duties

  • Maintain program and agency standards as outlined in policies and procedures.
  • Help clients schedule transportation for medical appointments and troubleshoot barriers to successful linkage to and retention in care.
  • Track efforts to move patients through the HCV cascade of care through communication and coordination with medical providers, regular chart review and ongoing client contact.
  • Provide clients with basic HCV treatment education including understanding labs, disease progression, and treatment.
  • Provide ongoing counseling to address prevention and harm reduction strategies.
  • Assess biopsychosocial needs, identify barriers to successful linkage, and connect clients to support services as appropriate.
  • Engage in adherence and retention in care efforts for clients living with HCV which include: conducting extensive community outreach efforts to locate lost to care clients; developing client specific strategies to address challenges to care and treatment; maintaining detailed records of all adherence and retention activities.
  • Maintain ongoing relationships with administrators and staff at community-based agencies to promote program services.
  • Conduct screening, intake, enrollment and follow-up of clients in the program and enter client data into the agency's AIDS Institute Reporting System (AIRS) in a timely manner consistent with agency policies.
  • Responsible for quality assurance activities, including maintaining client charts within program standards and ensuring compliance with goals and objectives in the annual workplan.
  • Complete the mandated continuing education trainings as selected and scheduled by the Program Supervisor.
  • Participate in individual and team supervisions and attend department meetings.
  • Assist in program coverage as needed.
  • Attend and participate in monthly department, All Staff and other required meetings.
  • Be familiar with Cornerstone policies and procedures and the Employee Handbook.
  • Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations.
  • Perform other related duties as assigned.

Requirements

  • Bachelor's degree in Public Health, Education, Human Services, or similar field with experience in outreach, counseling and prevention.
  • Or an Associates Degree with two years of experience in testing, counseling and education.
  • Or High School Diploma with four years of experience in testing, counseling and education will be considered.
  • Minimum of one year experience working with chemical dependency, knowledge of HIV/HCV/STI, harm reduction, mental health and/or community resources.

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