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Quality Supervisor

2 weeks ago

Grand Rapids, Michigan, United States Maker's Pride Talent Acquisition Team Full time

Job Summary:

Responsible for leading and representing Quality on the plant floor and provide direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and supporting continuous improvement activities in the plant.

Job Duties:

Duties may include, but are not limited to the following:


• Lead GFSI initiatives and serve as back up the QA/Sr.QA Manager for all things Food Safety & Quality


• Ensure preparation and compliance of all Quality Systems material and information often utilized in audits


• Participate and at times lead the audits with companies, agencies and auditors for the site team


• Perform & maintain risk assessments for new materials coming into the facility


• Execute and lead RCA-CAPAs in accordance with corporate and site policies


• Investigate consumer complaints and monitor corrective action effectiveness


• Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out


• Generate-Review-Close Incident Reports as related to FSQA


• Coach-Teach-Mentor QA Staff to help build contingency plan bench strength


• May be required to maintain staffing schedules and provide feedback for QA Staff performance reviews


• Aid in management of commercialization projects from a quality perspective to assure specifications are met


• Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory


• Be able to perform Mock Recall / Trace exercises as required


• Oversee Document & Record Control programs as they pertain to FSQA


• Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications


• Actively participate in the Hearthside Production System activities (Drumbeat, Weekly KPI,Tiered Auditing, etc.)


• Participate in sensory and/or product evaluation tests as required by site


• May serve as primary Quality liaison on test, proof of concept, and initial production runs


• May serve as primary resource to track action items developed via test runs through closure


• Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM and non-PEM swabbing, and Pre-Operational inspection


• Coordinate QA and Production training related to FSQA requirements and initiatives


• Off-shift training, performance verification, and plant-based meeting participation


• Perform other duties as assigned

Required Competencies & Knowledge:

Knowledge of:


• PCQI or HACCP Training Certificate


• Knowledge and experience with SAP preferred


• GFSI certification a plus


• Basic RCA and CAPA tools

Skilled in:


• Internal Auditing


• Influencing Quality Culture behaviors


• Procedure/Standard Work generation

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Maker's Pride is an Equal Opportunity Employer.