Human Resources Manager

Company Overview:

At uBreakiFix, we specialize in fast, reliable electronics repair services for a wide range of devices, including smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. In addition to repairs, we also offer high-quality accessories such as phone cases, screen protectors, and chargers.

Position Overview:

The HR Manager at uBreakiFix plays a critical role in ensuring our people operations run smoothly and effectively. This position is an HR of one, which supports employees and leaders across multiple state store locations by overseeing HR operations, recruitment, onboarding, compliance, benefits, employee relations, and day-to-day HR processes. The HR Manager plays a hands-on role in attracting and hiring top talent, ensuring a seamless new hire experience, managing HR systems, and partnering closely with leaders to foster a positive and compliant workplace culture. Reporting directly to the CEO, this position will be a HR department of one, so it is ideal for an HR professional who thrives in a fast-paced environment, enjoys wearing many hats, and is passionate about helping people grow. This is an on-site position.

Why Join uBreakiFix?

At uBreakiFix, our teams help people stay connected by repairing the tech that powers their lives. As the go-to HR team member, this individual will support the people who make that mission possible. You'll join a culture that values teamwork, customer experience, and growth — while having the opportunity to shape HR processes that directly impact the business.

• Competitive Pay:
  $70,000 – $80,000 depending on experience.
• Benefits:
  Paid at 100% by the company- Comprehensive health, vision, dental coverage, etc.
• Time off:
  Generous time off and paid holidays.
• Growth:
  Professional development opportunities and a culture that supports career advancement.

Responsibilities

• HRIS & Data Management:
  Maintain accurate employee records, manage personnel files, draft and track internal movement letters, provide HRIS support, and ensure compliance with federal and state regulations.
• Recruitment & Onboarding:
  Lead full-cycle recruiting for store and corporate positions, oversee pre-employment activities, and deliver a consistent, positive onboarding experience.
• Payroll, PTO & Leave Administration:
  Serve as backup for payroll processing, support PTO and timecard management, and administer FMLA, ADA, and state-specific leave programs.
• Employee Relations & Compliance:
  Track and review corrective actions, manage unemployment cases and audits, ensure compliance with employment laws, and lead annual EEOC reporting.
• Benefits & Employee Programs:
  Coordinate annual open enrollment, manage ongoing benefits administration and the Employee Referral Program, analyze exit survey data, and support handbook and policy updates.
• Leadership & Employee Support:
  Provide HR guidance to managers and employees, offer insights to leadership, and complete special projects as assigned by the CEO.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (required).
• Minimum of 2+ years of HR Manager experience.
• At least 3 to 5 years of progressive HR experience.
• SHRM-CP or SHRM-SCP certification (preferred).
• Proficiency with HRIS and payroll systems, specifically ADP.
• Strong knowledge of federal and state employment laws: MI, OH, IL, KY, IN, AR.
• Excellent communication, problem-solving, and organizational skills.
• Ability to prioritize effectively in a fast-paced, multi-location environment.

Compensation

$70,000 - $80,000 DOE

Why Join ubreakifix?

At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. As the go-to HR team member, this individual will support the people who make that mission possible. You'll join a culture that values teamwork, customer experience, and growth — while having the opportunity to shape HR processes that directly impact the business.

• Competitive Pay
• Benefits:
  Comprehensive health, vision, dental coverage, and paid time off.
• Growth:
  Professional development opportunities and a culture that supports career advancement.