General Manager

Job Description Job Description Who We Are Wild Spring Dunes will be a premier public golf resort and refuge where world-class golf meets unparalleled accommodations and homesites. Featuring two expertly routed courses with plans for a short course and practice center, our resort offers a diverse and comprehensive golfing experience. Wild Spring Dunes is located in historic East Texas, two hours from both Dallas and Houston and 25 minutes from nearby Nacogdoches. Your role As General Manager, you’ll be the driving force behind both establishing an industry-leading hospitality resort and residential community experience. You will shape the culture, build the teams, and oversee every detail of our operations—from the earliest groundwork to a thriving, world-class destination. This is a unique opportunity to lead and grow a new, high-profile destination that blends golf with upscale residential living. The ideal candidate will have extensive experience in golf course management, hospitality, and real estate, with a proven track record of driving growth and maximizing operational excellence. What You'll Do Strategic Leadership & Hospitality Operations Oversee the overall development, launch, and ongoing management of the resort and real estate offerings. Develop and implement strategic business plans to achieve growth targets, optimize revenue streams, and enhance the guest experience. Build, lead, mentor, and inspire a multidisciplinary team, fostering a culture of hospitality, excellence, collaboration, and best-in-class service. Establish and maintain high standards for resort operations, customer service, and facility management. Oversee budgeting, staffing, and performance metrics for all departments. Oversee employment activities, including recruitment, performance evaluations, training, and disciplinary actions Real Estate & Community Development Collaborate with development and sales teams to grow residential offerings Build and lead a homeowner services team delivering high-touch, concierge-level support for residents Create a welcoming community that blends permanent residents, second homeowners, and resort guests Financial Leadership Develop and manage annual budgets, forecasts, and financial plans for the resort and real estate operations Analyze financial performance, monitor KPIs, and implement strategies to optimize profitability and cost efficiency Ensure compliance with financial reporting, regulatory requirements, and internal controls Marketing, Brand & Community Engagement Champion brand storytelling and marketing that attracts guests and buyers Foster relationships with industry partners, local leaders, potential investors and the broader community Plan and execute events, promotions, and programs that create “wow” moments to enhance engagement and community involvement What You Bring 10 years of senior leadership in golf or hospitality with experience creating community for guests and homeowners Proven success in launching or managing high-end golf, real estate developments, or mixed-use properties A passion for building great teams and growing lasting communities in a dynamic, high-growth environment Strong financial acumen, with hands-on experience managing complex budgets and P&Ls Strategic thinking with a results-oriented mindset Outstanding communication, negotiation, and relationship-building skills Strong problem-solving skills and the ability to navigate complex projects. High level of adaptability, with experience managing the challenges of new developments. Ability to build and maintain relationships with key stakeholders, including Founders, Homeowners, and community leaders. Openness to learn from, and willingness to contribute to, other Michael Keiser properties and their staff. Proficient in project management and property management systems. A passion for golf, hospitality, and delivering exceptional customer experiences. Bachelor’s degree in Business Administration, Hospitality Management or related field. In addition to a competitive salary, we offer a comprehensive benefits package which includes health insurance, retirement plan, and paid time off. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. wildspringdunes LI-WD1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.