General Manager

Job Description Job Description Position Description: Title: General ManagerReports to: Director of Operations Compensation: $70,000 - $85,000 annuallyPosition SummaryThe General Manager is responsible for the day-to-day operations of the restaurant, ensuring a smooth and polished guest experience while driving profitability and team engagement. This role requires strong leadership, a deep understanding of hospitality, and an ability to foster collaboration across departments. The General Manager is a key culture carrier who upholds DDP Restaurant Group standards, builds and develops high-performing teams, and ensures operational excellence across all service periods. Key Responsibilities Team Leadership & Culture Build and foster a respectful, positive, and collaborative team environment Lead daily pre-shift meetings for the FOH team Provide regular feedback and conduct performance reviews Administer disciplinary actions and performance management as neededPartner with HR and the Director of Operations on hiring, onboarding, and offboarding processesMaintain accurate and compliant personnel recordsGuest Experience & Service ExcellenceEnsure guests receive responsive, welcoming, and exceptional service at all times Oversee floor operations including door, kitchen pass, bar pass, and table maintenance Touch tables during service and resolve guest complaints or concerns promptly Monitor and manage To Go operations, ensuring accurate order execution and guest satisfaction Operations & Financial Oversight Monitor and manage labor in proportion to sales goals Approve and oversee hourly FOH scheduling and manager scheduling Manage daily sales reporting, cash deposits, discounts, and comps Review and audit server checkouts and tips Troubleshoot POS issues and oversee menu updates in coordination with FOH/BOHManage all purchasing and service/supply needs for the FOHCompliance & Facility Management Ensure compliance with MDH Food Safety, sanitary practices, and local/federal laws Maintain cleanliness standards and communicate facility maintenance needs Complete required injury reports and manage illness logs in a timely and compliant manner Ensure the use of proper safety protocols and internal systems for injuries, PTO, and call-outs Qualifications & Expectations3 years of experience in restaurant management or similar leadership roleStrong understanding of financials, labor management, and operational metrics Ability to multitask, troubleshoot, and stay calm under pressure Effective communicator with team, guests, and cross-functional departments Experience in performance management, scheduling, and hiring Knowledge of POS systems and back-office software Availability to work a flexible schedule, including nights, weekends, and holidays Ability to lift up to 30 pounds and be on your feet for extended periods Benefits Health, Dental, and Vision Insurance Paid Time Off 401(k) Employee Discount Flexible Schedule Paid TrainingNote: This job description is intended to highlight the general requirements and responsibilities of the role. It is not an exhaustive list, and duties may evolve or be added as needed to support the needs of the business. Job Advertisement: Now Hiring: General Manager - DDP Restaurant GroupAre you a driven hospitality leader ready to take the next step in your career?DDP Restaurant Group is looking for a General Manager to oversee one of our restaurant concepts - leading daily operations, inspiring service teams, and delivering exceptional guest experiences.With restaurants such as Martina, Rosalia, Cardamom, Colita, Dexters, Porzana, Flora Room, Minari, Pikok Lounge, and Therese, DDP Restaurant Group is one of the Twin Cities most dynamic hospitality groups.Grow your career with us. Apply today. $70,000.00 - $85,000.00 Annually