Technical Support Specialist

4 days ago


Richardson, United States Staff Perm Full time $24 - $25

Technical Sales Support Specialist (HVAC) The Technical Sales Support Specialist provides critical support to the Parts and National Accounts teams by managing rework programs, coordinating parts logistics, and maintaining accurate product and serial number data. This role requires strong HVAC technical knowledge, excellent organizational skills, and the ability to manage multiple follow-ups while ensuring accurate tracking and communication across teams and customers. LOCATION: Richardson, TX 75080HOURS: 8:00am to 5:00pm M-Th / WFH FridaysPOSITION: ContractPAY RANGE: $25.00 hourKey Responsibilities Provide technical sales support with a strong focus on HVAC products and systemsManage and support rework programs, ensuring accurate tracking and timely completionServe as a liaison between Parts, National Accounts (NAS), and other internal teamsCollect and consolidate data from Parts teams and NAS into a master shared databaseMaintain and update shared Excel spreadsheets containing serial numbers, product details, kit tracking status, and related informationCoordinate shipping of parts and rework kits, including tracking and follow-upCommunicate with customers regarding part shipments, rework status, and updatesEnsure accurate documentation and timely follow-up on open itemsIdentify and resolve data discrepancies and process gaps Required Qualifications  HVAC technical experience strongly preferredExcel skills are required- must be able to format and be comfortable within the systemProven experience in technical sales support, parts support, or related rolesStrong organizational and time-management skills with attention to detailExcellent follow-up and communication skillsIntermediate Excel skills required, including:Formatting spreadsheetsData entry and maintenance



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