Operations Lead

Operations Lead Strategic Operations & Scaling Location: San Francisco, CA (Onsite) Salary: $100,000 - $150,000 Employment Type: Full-Time, Direct Hire About the Opportunity HireNow Staffing is seeking a high-performing Operations Lead for a rapidly growing fintech startup that is redefining how financial organizations operate and scale. This role is ideal for a driven, analytical, and entrepreneurial professional who thrives in ambiguous environments, enjoys building systems from the ground up, and is eager to work side-by-side with the CEO on mission-critical initiatives. This is not a narrow operations job. It's a strategic builder role for someone who can think like an operator, communicate like a consultant, and move like an owner. From improving internal processes to shaping go-to-market initiatives, you will play a pivotal role in supporting the company's next stage of growth. Key Responsibilities Go-To-Market & Customer Engagement Support the CEO in preparing for and participating in conferences, customer meetings, product discussions, investor presentations, and strategic sales conversations. Conduct research, synthesize insights, and develop materials that strengthen customer confidence and accelerate deal momentum. Partner with product, engineering, and sales teams to ensure messaging, workflows, and customer interactions are aligned and effective. Business Operations & Internal Execution Lead cross-functional initiatives that improve operational efficiency, streamline workflows, and remove bottlenecks across the organization. Build scalable processes that enable rapid growth while preserving quality, speed, and organizational alignment. Establish dashboards, metrics, and internal systems that give leadership visibility into performance and operational health. Strategic Support for Leadership Act as a thought partner to the CEO turning loosely defined ideas into actionable plans, timelines, and measurable outcomes. Own special projects involving market expansion, product operations, compliance considerations, or go-to-market experiments. Help the company transition from early-stage scrappiness to operational excellence without introducing unnecessary bureaucracy. People, Culture & Organizational Growth Support hiring, onboarding, and team building as the company scales its workforce. Develop lightweight documentation and playbooks that strengthen internal communication and cultural alignment. Assist with internal events, team cadence, and cross-functional coordination to keep everyone moving in the same direction. Preferred Qualifications Critical for Interview Selection Candidates who stand out will have most of the following: Professional Experience 2-3 years in operations, consulting, venture capital, private equity, business strategy, Founders Associate roles, or Chief of Staff-style environments. Fintech, regtech, financial services, or high-growth startup exposure strongly preferred. Experience in customer-facing or externally facing roles where communication, credibility, and presentation skills were essential. Skills & Abilities Strong analytical ability you can interpret data, evaluate tradeoffs, and turn insights into decisions. Exceptional written and verbal communication skills, including the ability to present findings to leadership and customers. Proficiency using modern productivity tools and curiosity about AI or automation solutions that increase operational efficiency. Natural problem-solver with a bias for action comfortable owning tasks with minimal direction. High adaptability: thrives when priorities shift and can operate confidently in unstructured environments. Personal Traits Entrepreneurial mindset: resourceful, persistent, and energized by challenge. High integrity and emotional intelligence comfortable collaborating across all levels of an organization. A proactive operator who thinks ahead, anticipates needs, and consistently closes the loop. Loves building systems from zero and improving them over time. Why This Role Stands Out High visibility: Direct collaboration with the CEO and executive leadership. Broad scope: Influence multiple areas of the business sales, operations, product, strategy, and culture. Impact: Your work will directly shape the company's ability to grow into an enterprise-scale fintech leader. Career Growth: Ideal launchpad into senior operations, Chief of Staff, product strategy, or leadership roles. If you're energized by fast-moving environments, passionate about building operational systems that scale, and eager to become a key partner in a founder-led organization, this Operations Lead role offers a rare opportunity to make a meaningful, measurable impact. https://www.careers-page.com/hirenow-staffing-inc/job/X997535R