Veterinarian Customer Service Rep

1 week ago


Arlington, United States I-20 Animal Medical Center Full time $17 - $18

About Us:I-20 Animal Medical Center is a compassionate and client-focused veterinary clinic dedicated to providing top-quality care to pets and exceptional service to their owners. We’re currently seeking a friendly, reliable, and organized Veterinary Receptionist to join our team and be the welcoming face of our practice.Job Summary:As a Veterinary Receptionist, you’ll be the first point of contact for our clients. You’ll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.Responsibilities:Greet clients and their pets warmly upon arrival.Answer phones, schedule appointments, and manage the appointment calendar.Check clients in and out, process payments, and handle basic billing.Maintain accurate patient records and update information as needed.Communicate with clients about their pet’s care and next steps.Provide support to veterinary staff as needed.Ensure the front desk area is clean, organized, and welcoming. Qualifications:Previous experience in a veterinary or medical office preferred, but not required.Excellent communication and customer service skills.Comfortable handling pets and speaking with owners.Strong attention to detail and ability to multitask.Familiarity with veterinary software is a plus.High school diploma or equivalent. Why Join Us?A supportive, pet-loving work environment.Opportunities to learn and grow in the veterinary field.Competitive pay and Full benefits – PTO, health insurance, discounts, 401k match etc. To Apply:Please submit your resume and a brief cover letter telling us why you’d be a great fit for our team to Ashleigh.eastwood@nva.com.



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