Current jobs related to Client Service Representative Lead - El Sobrante - Advanced Veterinary Medical Center
-
Client Service Representative Lead
4 days ago
El Sobrante, California, United States Advanced Veterinary Medical Center Full timeAdvanced Veterinary Medical Center is urgently hiring a Client Service Representative Lead (CSR-LEAD). If you are passionate about animal care and client service, we invite you to apply today to become part of our dedicated team at AVMC Job Description: Advanced Veterinary Medical Center's CSR Lead is primarily responsible for care of our human clients. A...
-
Client Service Representative
1 week ago
El Paso, Texas, United States Veterinary Innovative Partners (VIP) Full timeWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative/Receptionist. In this role, you will be the first point of contact for our customers and play a crucial role in providing exceptional service.Responsibilities:Client Interaction and Communication:Greet clients warmly and professionally, creating a...
-
Client Service Representative
2 weeks ago
El Cajon, United States VCA Full timeVCA Rancho San Diego Animal Hospital is seeking a full time Client Service Representative to join our team!We are a 4 Doctor general practice that treats dogs, cats and exotic pets.Experience in the veterinary field is helpful but not required for this position.Pay Range for this position: $ to $ (hourly)What we need:A people person who possesses...
-
Route Service Representative
7 days ago
El Monte, California, United States Flex Towel Service Full timeThe Route Service Representative is responsible for providing exceptional customer service to an established customer base through the pick -up and delivery of laundry items such as towels, mats, aprons, and also restroom supplies, etc. The Route Service Representative must effectively respond to the customer's needs and also be able to skillfully manage the...
-
Client Service Representative
2 weeks ago
El Dorado Hills, CA, United States Vetcelerator Full timeJob Description: Are you looking for a place where you can learn and grow while being acknowledged for your outstanding skills and abilities? Who we are: Animal ONE® is a new 100% employee-owned veterinary group where you can be successful, create happiness, advance your career, and build wealth! We are looking for an experienced Client Services...
-
Client Service Representative
2 weeks ago
El Dorado Hills, CA, United States Vetcelerator Full timeJob Description: Are you looking for a place where you can learn and grow while being acknowledged for your outstanding skills and abilities? Who we are: Animal ONE® is a new 100% employee-owned veterinary group where you can be successful, create happiness, advance your career, and build wealth! We are looking for an experienced Client Services...
-
Senior Customer Service Representative
4 weeks ago
El Paso, United States Simple Technology Solutions Inc Full timeSenior Customer Service Representative (Shift Lead) At Simple Technology Solutions, our people are our priority. We know our team members are more than employeesthey're parents, friends, volunteers, artists, and athletes. That's why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal...
-
Client Relationship Representative
7 days ago
El Paso, TX, United States Insight Global Full timeOne of Insight Global's financial clients is seeking an experienced Client Relationship Representative to manage client product or service sales and ensure quality service. Responsibilities include frequent client communication, addressing questions, recommending products or services, and handling complaints. The role also involves analyzing operational...
-
Client Relationship Representative
2 weeks ago
El Paso, TX, United States Insight Global Full timeOne of Insight Global's financial clients is seeking an experienced Client Relationship Representative to manage client product or service sales and ensure quality service. Responsibilities include frequent client communication, addressing questions, recommending products or services, and handling complaints. The role also involves analyzing operational...
-
El Paso, United States Circle K Stores, Inc. Full timeStore 2741373: 10650 Gateway Blvd N, El Paso, Texas 79924 Shift Availability. Flexible Availability Job Type. Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Customer Service, Part Time, Representative, Lead, Retail
Client Service Representative Lead
3 weeks ago
Advanced Veterinary Medical Center is urgently hiring a Client Service Representative Lead (CSR-LEAD). If you are passionate about animal care and client service, we invite you to apply today to become part of our dedicated team at AVMCJob Description:Advanced Veterinary Medical Center's CSR Lead is primarily responsible for care of our human clients. A successful candidate has the ability to direct, prioritize, and manage multiple client's simultaneously. Soft skills include working with clients, patients, veterinarians, animal care specialists, Business Director and the Manager. Aptitude and the ability to work in a fast-paced, innovative, and flexible environment are preferred. The ideal candidate is detail-oriented, skilled in customer relations, and experienced in veterinary administrative tasks.KEY RESPONSIBILITIES:Provide general oversight of the CSR team, ensuring excellent client service.Create and manage the CSR staff schedule to maintain adequate coverage.Train and mentor new and existing CSR staff, ensuring compliance with clinic protocols.Address and resolve client concerns or complaints professionally and efficiently.Monitor front desk workflow to optimize efficiency and minimize wait times.Act as a liaison between the CSR team and management to ensure smooth operations.Greeting clients when entering the building.Moving patients from the lobby to exam rooms.Answering phones, text messages, email, fax etc. in a timely manner.Exhibits a pleasant, positive, and enthusiastic persona.Maintain a high level of professionalism when interacting with patients, clients, and coworkers.Ability to efficiently multitask in high-stress environments (i.e: high telephone volume, emergencies, and euthanasia).Maintain proper paperwork and medical records as required by law.Comfortable using multiple digital platforms (i.e: Windows, Gmail, Otto,and Google Drive).Efficiently execute all steps of AVMC's standard operating procedures.Thorough knowledge of the practice management and telecommunication systems.Other facets of client experience care as they arise.Cross-trained in basic animal handling and technical work.Cross-trained in use and care of the diagnostic equipment.Ensures financial responsibilities are met. Reviewing charges for services upon completion or discharge, ensuring accurate reconciliation of cash drawer with computer-generated reporting.Medical care: Be able to interpret and communicate medical history. Be able to assess critical vs. non-critical client concerns in scheduling and triaging patients.Client education and communication: Educate clients regarding medical treatments to be administered and procedures performed, preventative medicine such as flea/tick/heartworm prevention and vaccination. Be able to communicate effectively and appropriately with concerned clients despite high-stress situations.Record keeping: Write patient medical history; review and maintain accurate patient records in our computer database; maintain patient confidentiality.Clinic maintenance and upkeep: Ensure cleanliness of all hospital areas including cleaning and disinfecting work spaces as needed.Additional duties as may be assigned.Qualifications and Skills:Previous experience as a veterinary receptionist or medical office assistant preferred.Strong organizational and multitasking skills.Ability to maintain a calm, professional, and positive demeanor.Strong leadership and team management skills.Excellent communication and problem-solving abilities.2+ Years experience working in a veterinary setting.Excellent communication and leadership skills.The ability to multi-task and stay focused in a fast-paced environment.EDUCATION:A High School diploma or equivalent is required. College degree or 2-year technical degree preferred.Benefits:401(k).Dental Insurance.Vision Insurance.Health Insurance.Employee discount.About Our Facility- Current:Multiple doctor practice.Open 7 days a week.5 exam rooms, 1 Isolation room.Separate Dental station with digital dental x-ray.Separate Surgery Suite with electrocautery.Digital X- Ray.Ultrasound.Light Filled Treatment room with 3 wet tables, 1 exam tables and 1 lift table.Idexx in-house blood machines and Imagyst.Well stocked pharmacy.Idexx Neo cloud based software.Weave phone lines (all calls recorded), fax.Otto- texting services for client communication.Schedule:5x8.Weekend availability.Work Location: One location.Job Types: Full-time.Expected hours: 30 - 40 per week.
