Heavy Duty Service Writer
1 week ago
HEAVY DUTY SERVICE WRITERThe Service Writer communicates estimates, scheduling, and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work performed in a knowledgeable and detailed manner. Provide administrative support by preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, filing documents, and processing customer accounts. Administrative duties may be assigned in accordance with the office procedures of individual branches.DUTIES & RESPONSIBILITIES:Communicate with customers, employees, and other individuals to answer questions, explain information relative to repairs being performed, schedule repairs, address complaints.Support Service Manager and Technicians with daily needs.Prepare invoices, open repair orders, reports, memos, letters, financial statements and other documents, using google sheets, Excel spreadsheet.Determine the status of the customer account and any payment needs prior to scheduling the work.Answer telephones, direct calls and take messages.Obtain authorization for all credit card payments and process credit card, cash, and charge account payments.Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.Estimate, schedule and invoice repairs in a knowledgeable mannerCoordinate road call requirements. Follow up to be sure work is performed in a timely manner. Control cost, issue Purchase orders and make all required arrangements to facilitate the road call.Perform general office duties such as ordering supplies, parts for incoming jobs, maintaining records management systems, and performing basic bookkeeping work.Open, sort, and distribute incoming correspondence, including faxes and email.Responsible for cash drawer/petty cash.Maintain a clean and organized office area.EDUCATION & TRAINING:High school diplomaKNOWLEDGE & EXPERIENCE:This requires a firm mechanical understanding of trucks and trailers.Average PC skills are required.G-Suite, Excel, and Word preferred.SKILLS & ABILITIES:The ability to communicate the work performed in a knowledgeable and detailed manner.Strong written and verbal communication.Proven customer service.Ability to sell FleetPride products and Services.WORK ENVIRONMENT:The primary environment is characterized by Inside/Outside Conditions, Varied Temperature Changes, minimal chemical hazards, vibration, dust, and vehicle noise. About FleetPride, Inc.: Pride is at the heart of our core values. We’re not only proud of our products and services, but we’re also proud of our employees and the team-oriented company we’ve built. If you also take pride in your work, you can grow your career across our retail stores, service team, and corporate office.With the largest footprint of heavy-duty truck and trailer parts locations in North America, we’re always looking for talented people to join our growing team. We have the right heavy-duty truck job for you
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Heavy Duty Service Writer
5 days ago
Mobile, Alabama, United States Fleetpride Full timeHEAVY DUTY SERVICE WRITERThe Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work performed in a knowledgeable and detailed manner. Provide administrative support by preparing reports, handling information requests, and...
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Heavy Duty Service Writer
3 hours ago
Mobile, United States FleetPride, Inc. Full timeHEAVY DUTY SERVICE WRITERThe Service Writer communicates estimates, scheduling, and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work performed in a knowledgeable and detailed manner. Provide administrative support by preparing reports, handling information requests, and...
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Service Writer
1 week ago
Mobile, AL, United States FleetPride Full timeFleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of...
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Service Writer
4 days ago
Mobile, AL, United States FleetPride Full timeFleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of...
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Technical Writer II
6 days ago
Mobile, United States Continental Aerospace Technologies Full timeAbout Us: Continental Aerospace Technologies, Inc. is a leading name in the aviation industry, specializing in the design, production, and maintenance of aircraft reciprocating engines. Our commitment to innovation and excellence has earned us a reputation for reliability and performance. We are seeking a skilled and experienced Customer-Facing On-Site...
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Technical Writer II
7 days ago
Mobile, Alabama, United States Continental Careers Full timeAbout Us: Continental Aerospace Technologies, Inc. is a leading name in the aviation industry, specializing in the design, production, and maintenance of aircraft reciprocating engines. Our commitment to innovation and excellence has earned us a reputation for reliability and performance. We are seeking a skilled and experienced Customer-Facing On-Site...
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Service Writer/Advisor
2 weeks ago
Mobile, Alabama, United States MOBILE Mitsubishi Full timeA Service Advisor, or Automotive Service Advisor, is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about their employer's range of services and...
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Heavy Handling Technician
6 days ago
Mobile, Alabama, United States AAA USA Full timeAbout the Company:We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every dayPosition Summary:AAA...
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Service Advisor
6 days ago
Mobile, AL, United States Meineke Full timeBenefits: Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team....
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Service Advisor
6 days ago
Mobile, AL, United States Meineke Full timeBenefits: Health insurance Paid time off Vision insurance Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team....
