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Warehouse Technician

2 weeks ago

Mountain View, CA, United States AdaptHealth Full time
Warehouse Technician (Driving)

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please apply.

The Warehouse Technician will process orders, prepare items for shipment and receive incoming inventory. Where applicable also responsible for cleaning and disinfecting returned equipment, cleaning room maintenance, stocking and staging inventory, and inventory maintenance. The technician assists the supervisor or manager in pulling and loading equipment for delivery in addition to assembly of equipment when necessary, maintaining confidentiality and all other aspects of HIPAA compliance are essential in this job. Employees in this position may also be requested to deliver equipment to patients and/or facilities.

Essential Functions and Job Responsibilities:

  • Performs data entry in appropriate applications, updates shipping information, and tracks orders.
  • Completes clerical tasks including faxing, scanning, filing, and general phone calls.
  • Prepares shipping containers in advance and creates labels.
  • Reviews itemized customer lists; locates and assembles outgoing merchandise to fulfill requests.
  • Verifies contents of outgoing packages against invoices or bills of lading.
  • Receives and opens merchandise shipments, processes packing slips or invoices, and safely stores items.
  • Documents returned items and cleans equipment following the Branch Maintenance and Cleaning Guidelines.
  • Retains knowledge of and consistently adheres to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
  • Routinely cleans warehouse area pursuant to Standard Operating Procedure (SOP), discards waste material daily and maintains a clean facility.
  • Assists in the stocking, tracking, and replenishment of inventory.
  • Collects and delivers packages to the shipping area.
  • Responsible for communicating actual and potential stock shortages or outages to the warehouse manager in a timely manner to assure adequate inventory level.
  • Responsible for monitoring expiration dates to assure supplies are returned or re-inventoried per company guidelines.
  • Delivering equipment (when requested):
  • Follows Driving Policy and completes required driver training.
  • Educate customers in proper use and care of respiratory and HME equipment in a home setting.
  • Complete written patient visits reports following setup and follow-up visits as required.
  • Assist with customer equipment problems under emergency conditions.
  • Process all orders in a timely, accurate manner.
  • Perform patient assessment and re-assessment for patient care.
  • Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies.
  • Report equipment hazards and/or product incidents as required in accordance with company policies and procedures.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Maintain patient confidentiality and function within the guidelines of HIPAA.
  • Completes assigned compliance training and other educational programs as required.
  • Maintains compliant with AdaptHealth's Compliance Program.
  • Perform other related duties as assigned.

Competency, Skills and Abilities:

  • Equipment repair or maintenance skills
  • Problem solving skills with attention to detail
  • Ability to prioritize and manage multiple tasks
  • Ability to clean, test and repair home medical equipment.
  • Ability to identify safety hazards and take the necessary precautions
  • Accurately receive, stock, retrieve and load equipment and supplies.
  • Work cooperatively with those contacted in the course of work.
  • Ability to prioritize and manage competing priorities and tasks
  • Independent decision making
  • Computer skills including knowledge of Microsoft Office applications

Physical Demands and Work Environment:

  • Must be able to regularly lift and/or move up to 85 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move up to 160 pounds
  • Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies
  • Subject to long periods of sitting and driving
  • Work environment may be stressful at times, as overall work activities and work levels fluctuate
  • May be exposed to unsanitary conditions in some home settings
  • May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
  • May be exposed to high crime areas within the service community
  • Must be able to drive independently and travel as needed
  • May be exposed to angry or irate customers
  • Must be able to access the patient's residence without assistance
  • Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.

Requirements

Minimum Job Qualifications:

  • High School Diploma or equivalency
  • Construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience
  • Valid and unrestricted driver's license in the state of residence
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.