Sales Associate: North Massapequa
1 week ago
Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment.
Responsibilities- Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
- Greet every customer you make eye contact with, anywhere in the store
- Answer customers questions and provide information on procedures and policies
- Be at your workstation on time
- Be customer ready whenever you are on the stage/sales floor
- Maintain awareness of all promotions and advertisements
- Recommend related items when appropriate and execute S.A.L.E.S. process
- Keep your area of responsibility neat, clean, stocked and priced properly
- Execute the daily operational, day-to-day goals and priorities assigned by store management
- Assist in the training and development of peers
- Actively participate in daily huddle meetings
- Uphold merchandising and store cleanliness standards
- Offer a carry-out if appropriate
- Know the proper way to answer the telephone
- Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
- Address all safety concerns immediately
- Advise store management of any pricing errors
- Advise store management anytime you say "no" to a customer
- Take initiative to learn product knowledge
- Take initiative to learn selling skills
- Perform other tasks as asked by store management
- Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
- Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
- Ensure all shipments are packed out in its proper home and all overstock is away
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
- Ring each transaction accurately
- Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
- Call for help when more than 3 customers are waiting
- Keep busy around the registers when you are not ringing
- Process merchandise returns as needed
- Essential Physical Ability
- Frequency: Walking Frequent; Standing Constant; Sitting None; Stooping Frequent; Reaching Frequent; Lifting Frequent (up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet; able to lift up to 25 pounds comfortably); Hand Dexterity Frequent; Pushing/Pulling Frequent; Carrying Frequent (up to 50 lbs., up to 10 feet); Climbing Infrequent (stairs, ladders); Vision Constant; Hearing Constant
Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal Opportunity Employer.
Seniority level- Entry level
- Full-time
- Sales and Business Development
- Retail
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Sales Associate: North Massapequa
1 week ago
Massapequa, NY, United States Costello's Ace Hardware | Long Island Full timeOverview Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment. Responsibilities Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the...
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