Sales Associate: North Massapequa

1 week ago


Massapequa, NY, United States Costello's Ace Hardware | Long Island Full time
Overview

Costello's Ace Hardware is hiring for a Salesperson. The role involves customer service, sales, and assisting in daily store operations as part of a team in a retail environment.

Responsibilities
  • Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction
  • Greet every customer you make eye contact with, anywhere in the store
  • Answer customers questions and provide information on procedures and policies
  • Be at your workstation on time
  • Be customer ready whenever you are on the stage/sales floor
  • Maintain awareness of all promotions and advertisements
  • Recommend related items when appropriate and execute S.A.L.E.S. process
  • Keep your area of responsibility neat, clean, stocked and priced properly
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Assist in the training and development of peers
  • Actively participate in daily huddle meetings
  • Uphold merchandising and store cleanliness standards
  • Offer a carry-out if appropriate
  • Know the proper way to answer the telephone
  • Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
  • Address all safety concerns immediately
  • Advise store management of any pricing errors
  • Advise store management anytime you say "no" to a customer
  • Take initiative to learn product knowledge
  • Take initiative to learn selling skills
  • Perform other tasks as asked by store management
Sales Floor Duties
  • Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
  • Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
  • Ensure all shipments are packed out in its proper home and all overstock is away
  • Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Register Duties
  • Ring each transaction accurately
  • Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
  • Call for help when more than 3 customers are waiting
  • Keep busy around the registers when you are not ringing
  • Process merchandise returns as needed
Physical Requirements
  • Essential Physical Ability
  • Frequency: Walking Frequent; Standing Constant; Sitting None; Stooping Frequent; Reaching Frequent; Lifting Frequent (up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet; able to lift up to 25 pounds comfortably); Hand Dexterity Frequent; Pushing/Pulling Frequent; Carrying Frequent (up to 50 lbs., up to 10 feet); Climbing Infrequent (stairs, ladders); Vision Constant; Hearing Constant

Bellmore Home Center, Inc. d/b/a Costello's Ace Hardware is an Equal Opportunity Employer.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Retail

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