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Credit & Collections Representative

2 weeks ago

Columbus, OH, United States Columbus Staffing Full time
Credit & Collections Representative

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities

Duties & Responsibilities

As a Credit & Collections representative, you will:

  • Make collection calls on all past due accounts
  • Contact customers regarding payment status
  • Answer incoming customer calls
  • Deal with customers and profit centers to get disputed invoices resolved
  • Deal with general contractors for specific jobs and make arrangements for joint checks
  • Forward Certificates of Insurance and Tax Certificates to the appropriate departments
  • Update and amend customer maintenance information
Qualifications

To qualify, you need:

  • Knowledge of construction lien laws
  • Professional phone etiquette
  • Commitment to excellent customer service
  • Detail oriented
  • Excellent written and verbal communication abilities
  • Extensive knowledge of fair debt and collection management
  • Strong knowledge of state commercial laws
  • Knowledge of legal lending methods
  • Some experience with computerized accounting methods

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. Reasonable accommodations may be made to comply with applicable laws and any other protected class.

Base Pay Range: $18.62 - 25.59. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans, 401(k) Match, Volunteer time off, Short-term and long-term disability, Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options, Employee Assistance Program (EAP), Length of Service Awards. You will become eligible for benefits on the first of the month following 30 days from your start date.