Document Production Specialist

Salary 23,868 per annum plus 20 monthly phone allowance plus company benefits

Location/work model: Fully remote (must be UK based)

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday Friday, 15:00 until 23:00 with 30 mins unpaid lunch break

Williams Lea seeks a Document Production Specialist to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

The Document Production Specialist's role is to be an effective member of the document production team and provide fee earners with a seamless, professional, accurate and efficient document production service.

• Producing and amending correspondence, documents, reports, deeds, attachments etc from a variety of sources, in house style and in line with the DP systems/procedures using the SOPs in place and the DPC bible
• Producing and amending PowerPoint presentations, organisational charts, mail merges, Excel spreadsheets and graphs
• Effectively using the DP workflow system to prioritise and deal with incoming and outgoing work
• Proof reading and checking documents that have been produced to ensure they are correct, in line with house style and, where applicable, attachments have been included
• Liaising with the DP team leader and legal PAs, as appropriate, in relation to document production matters and queries
• Effectively managing workloads to ensure all deadlines are met and clients advised of progress
• Completing an accurate job log of all daily activities to enable accurate reporting to the client

• Previous experience in document production, or a similar role
• Accurate typing speed of at least 70 words per minute with advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint
• MOS qualification (or working towards certification) - desirable
• Excellent telephone manner and build a competent knowledge of telephone system
• Excellent communication, organisational and team skills
• Excellent attention to detail
• Flexible and dependable, able to take the initiative
• Able to remain calm under pressure and work to tight deadlines

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.