Network Engineer III

2 days ago


Boston, MA, United States World Kinect Full time
WK Global Network Manager

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

The ideal candidate will work within a global team that is highly collaborative and innovative.

This position will manage and maintain WK Global Network along with configuration and troubleshooting of the equipment positioned at each of the remote locations. Including all the Network products and services we provide to serve all the stakeholders across the organization.

Key responsibilities include:

  • Maintain a 99.99% uptime on the Network.
  • Configure and build new Switches and SDWAN sites across the Global Network.
  • Review of system logs for issues or problems and proactively take steps to remediate any potential issues or problems. Knowledgeable on routing concepts including hardware such as Fiber switches, connectors and cards, and necessary switching components.
  • Maintain and update Network documentation including KBs for known issues in our environment. Work on an ongoing basis to ensure that equipment is documented properly.
  • Assist senior management in making recommendations to improve and enhance WFS Network.
  • Assist/train team members in knowledge transition across all systems.
  • Adhere to policies established and ensure team members adhere to all documented processes.
  • Work with all our Network Products such as: Aruba WIFI, Zscaler, Palo Alto NGFW, Cisco Meraki devices, Cloudflare & AWS Cloud Networking stack.
  • Design and implement cloud components using Infrastructure as Code while following SDLC.
  • Complete both project and operations infrastructure tasks within a Scrum setting while following sprint cycles.
  • Apply an automation-first mindset to existing tasks and procedures.

Education/Experience:

  • Bachelor's degree in Computer Science or Information Systems (or equivalent related field experience)
  • Minimum 5 years of experience
  • Cisco CCNA certification or equivalent experience.
  • AWS Certified Advanced Networking Certification or equivalent experience

Signs that you're a strong candidate:

  • You focus on the overall excellent customer experience rather than only on technology
  • You inspire confidence, motivation, and creativity in a team environment
  • You show caring and understanding
  • You seek out clarification and embrace the unknown without needing direction
  • You seek and utilize feedback positively
  • Excellent follow-through
  • Superior communication skills, both verbal and written and the ability to interact well with diverse personalities and working styles in a team environment
  • Ability to analyze, explain and document methodically
  • Ability to multi-task and manage time amongst clients
  • Ability to balance projects, and support requests
  • A natural troubleshooter: someone who will see a problem through until it's resolved, and is able to quickly diagnose problems even with technology not previously worked

Strong ethics in the context of business and information security

World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.



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