Digital Payments Product Manager

1 week ago


Charlotte, NC, United States Charlotte Staffing Full time
Digital Payments Product Manager

First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers. Successful candidates will be customer-obsessed, with a passion for delivering transformative digital payment experiences in a large organization. The Digital Payments Product Manager will support money movement capabilities across retail and small business banking customers that may include transfers, P2P, bill pay, remote deposit, wires and digital wallets. This individual will have a strong understanding of agile business practices and technology trends to help drive the future of digital payments. Candidates will bring their direct experience in leading agile teams, drafting requirements and partnering with cross functional teams to deliver digital payment capabilities.

Lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies

Execute on product roadmap aligned with business goals

Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits

Partner well with cross-functional teams to deliver on digital roadmap

Champion customer needs, using data and insights to drive product strategy

Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk

Leverage data and voice of customer to inform decision-making and product enhancements

Ensure product compliance with regulatory standards and manage risks effectively

Represent the digital organization by leading and demonstrating the role of strong product management

7+ years of payments product management experience within banking, fintech, or financial services

Adept in Agile methodologies and product development lifecycles

Excellent written and verbal communication skills at all levels

Experience with vendor/provider ecosystem

Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred

Analytic experience to evaluate business opportunities through a data driven approach

Ability to thrive in a matrixed organization working with multiple internal teams

Strong customer focus and ability to translate insights into product vision

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

Benefit Highlights

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



  • Charlotte, NC, United States First Horizon Bank Full time

    Description Location : Onsite at listed location. Summary : First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our...


  • Charlotte, NC, United States First Horizon Bank Full time

    Description Location : Onsite at listed location. Summary : First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our...


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