Commercial Insurance Account Manager
2 weeks ago
Title: Account Manager Commercial Lines
Fully Remote: Residents in Pacific or Mountain Time Zones | Supporting: Lehi, UT
Book Focus: Transportation | Required: Active P&C license & experience with commercial transportation accounts
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day?to?day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities- Maintain technical competence and industry expertise.
- Direct daily activities of the account management team.
- Handle customer service requests, policy administration, billing, claims, and coverage analysis.
- Manage policy expirations and renewals.
- Conduct client research, prepare submissions, negotiate coverages, and present proposals.
- Monitor reports and take action on delinquent accounts, collecting outstanding balances.
- Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
- Monitor activity/suspense to ensure timely completion.
- Maintain frequent, transparent communication with the account team regarding workload status and any issues.
- Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
- Stay updated on company policies and procedures.
- Seek and adopt best practices to improve individual and team performance.Demonstrate integrity and leadership.
- 3+ years of account management experience, or 5+ years in the insurance industry.
- Thorough knowledge of insurance brokerage and client needs.
- Required active licensing; professional designation (CIC or equivalent) preferred.
- Strong analytical, problem?solving, and decision?making skills.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
- Competitive salaries and bonus potential.
- Company?paid health insurance.
- Paid holidays, vacations, and sick time.
- 401K with employer match.
- Professional growth and career progression opportunities.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
- 30?Minute Phone Screen, Online Assessments, and Interview(s).
Salary Range: $70K to $100K per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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, , United States Insurance Office of America Full timeA regional insurance agency in Florida is seeking an Account Manager for Commercial Lines. This remote position involves managing a book of business to ensure client retention and support new business. The ideal candidate will have over 3 years of account management experience or 5 years in the insurance industry, along with strong analytical and customer...
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4 days ago
, , United States Insurance Office of America Full timeA regional insurance agency in Florida is seeking an Account Manager for Commercial Lines. This remote position involves managing a book of business to ensure client retention and support new business. The ideal candidate will have over 3 years of account management experience or 5 years in the insurance industry, along with strong analytical and customer...
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Remote Commercial Insurance Account Manager
4 days ago
, , United States Insurance Office of America Full timeA regional insurance agency in Florida is seeking an Account Manager for Commercial Lines. This remote position involves managing a book of business to ensure client retention and support new business. The ideal candidate will have over 3 years of account management experience or 5 years in the insurance industry, along with strong analytical and customer...
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Remote Commercial Insurance Account Manager
4 days ago
, , United States Insurance Office of America Full timeA regional insurance agency in Florida is seeking an Account Manager for Commercial Lines. This remote position involves managing a book of business to ensure client retention and support new business. The ideal candidate will have over 3 years of account management experience or 5 years in the insurance industry, along with strong analytical and customer...
