Application Engineer

Application Engineer

Location: Columbus, OH ; Seniority level: Mid?Senior level | Employment type: Full?time | Function: Engineering and Information Technology | Industries: Appliances, Electrical, and Electronics Manufacturing

The Application Engineer works closely with product management, system engineering, and technical sales teams to understand customer needs and design, implement, and demonstrate solutions that solve specific business challenges. The role combines technical expertise with strong communication skills to deliver tailored solutions that meet both the technical and business requirements of clients.

Responsibilities

• Take full responsibility for the Configure-Price-Quote (CPQ) process, including implementation, management, and optimization.
• Collaborate with the product management team to understand client requirements, business objectives, and technical specifications.
• Conduct product demonstrations, presentations, and proof-of-concept (POC) to showcase the product or solution's capabilities.
• Identify and address technical concerns or objections from potential clients.
• Work with clients to design tailored solutions that meet their unique business and technical needs.
• Recommend appropriate products, configurations, and integrations based on the clients current infrastructure and future needs.
• Ensure solutions are scalable, secure, and optimized for the client's environment.
• Assist with the post?sales implementation to ensure the solution is effectively deployed and meets client expectations.
• Offer training to clients on how to use the solution and provide ongoing technical support when needed.
• Gather client feedback and identify opportunities for upselling or additional support services.
• Work with product management, development, and customer support teams to integrate feedback and enhance product offerings.
• Document customer use cases, requirements, and product configurations for internal reference and product development.
• Continuously improve technical skills and knowledge of new products, services, and industry trends.
• Participate in certifications, workshops, and other training programs to stay current in the field.
• Travel 10-20% of the time.
  

Qualifications

• Bachelor's Degree in Engineering.
• 4+ years in a technical, client?facing role such as application engineer, systems engineer, solutions architect, or technical consultant.
• Strong understanding of industry?specific technology or product, cloud computing, networking, databases, and enterprise software solutions.
• Problem?solving ability to understand complex customer requirements and deliver scalable, secure, and efficient solutions.
• Excellent verbal and written communication skills with the ability to present and explain technical concepts to non?technical stakeholders.
• Customer?focused mindset with the ability to engage with clients to understand their business and technical needs.
• Team collaboration skills to work closely with sales, engineering, and support teams.
• Adaptability and ability to work in fast?paced environments and handle rapidly evolving technologies.
• High focus on customer needs, open mindedness, experience in quoting/proposing/ managing projects, organized, self?motivated and proactive.
• Organizational skills and familiarity with decentralized environments while working effectively in a team.
• Ability to interact with all levels within the organization from entry level to executive.
• The Fly, Integrity and Trust, Working in Teams, Communicate Effectively, Work/Life Balance.
  

Core Principals & Behaviors

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Strategic Priorities

• Customer Focus
• Operational Excellence
• High?Performance Culture
• Innovation
• Financial Strength
  

Behaviors

• Own It
• Act With Urgency
• Foster a Customer?First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
  
• Learn and Seek Out Development
  

Vertiv is a $8.0?billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization: This position is for which sponsorship will not be provided. Applicants must be legally authorized to work in the United States.

Equal Opportunity Employer: Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by emailing help.join@vertiv.com.

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