Retail Associate

Overview

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while supporting Columbia Sportswear Companys mission of Connecting Active People with Their Passions.

As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. You will use problem-solving and sales abilities to answer customer questions and make product recommendations, while supporting Columbia Sportswear Companys values to enhance customer service and teamwork.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2 years of experience in a position or specialization (or less)
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
• 16 years of age or older

Job Conditions

• Frequently in an active environment that can be physical or strenuous (often moving items up to 40 lbs); may use specialized equipment; may have exposure to dust and noise
• Occasionally requires the ability to work in place
• Ability to communicate clearly with others
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends

Benefits and Incentives

• Flexible work schedules with opportunities for advancement
• Holiday pay program*
• Holiday Appreciation Bonus 7% of earnings for hours worked from Nov 17-Dec 28 (US)
• Employee Discounts from all Columbia brands (including Columbia, prAna, Sorel, Mountain Hardwear)
• Wellness time off to support health and wellness
• Energetic team focused on growth
• Starting eligibility: Employees must start by Nov. 23 to qualify for the Holiday Appreciation Bonus and work through Dec 31, 2025; payouts in January 2026. All incentives subject to eligibility criteria and tax withholdings

Pay

Pay Range: $16.00 - $23.04
Expected Pay Range for Hire: $16.00 - $17.00

Additional Information

Newly hired employees typically start at the stores start rate; previous experience may be considered. Temporary employees may be eligible for Wellness Time Off, complying with applicable state and local paid leave laws. If you need accommodation during the application process, please contact AskHR@columbia.com with the Subject: Applicant Assistance Requested.

Seniorities and Types

• Seniority level: Entry level

• Employment type: Part-time

Job Function and Industries

• Job function: Sales and Business Development
• Industries: Retail Apparel and Fashion

Equal Opportunity

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation because of a disability for any part of the employment process, please notify your recruiter.

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