Cash Application Specialist

Provides support to the accounts receivable functions of Capital Health's Patient Accounts Department. Oversees processes surrounding research and remedial steps necessary to ensure that monies received are applied correctly.

Education: High school diploma or equivalent.

Experience: One year experience in customer service, accounts receivable, cashier or billing required.

Other Credentials:

Knowledge and Skills: Excellent communication, organizational, and interpersonal skills. Must be self-sufficient with navigating various systems.

Special Training: Knowledge and proficiency with Microsoft Suite, including Word, Excel and Outlook. Proficient with remittance advice review.

Mental, Behavioral and Emotional Abilities: Ability to work independently as well as a team player. Ability to complete assignments within prescribed accuracy parameters and deadlines.

Usual Work Day: 8 Hours

Does this position formally supervise employees? No

• Requests remittances when none are provided to remove unidentified funds from unapplied/suspense account.
• Works misapplied monies requests received in a timely fashion, along with any cashier corrections received from staff or management.
• Posts adjustments according to explanation of benefits (EOB), including zero pay EOB's.
• Follows all open AR remits from onset through finalization in order to advise Cashier on when all mailboxes can be posted to clear the AR.
• Maintains working knowledge of electronic posting software and corrects any errors from any of electronic posting software.
• Notifies cash control team and management immediately of any processing problems with remits.
• Reviews and edits electronic remittance advices (ERAs) ready for posting to identify any exception to be corrected for posting.
• Supports the investigation and reconciliation of exception reports and resolves exceptions the same business day or within a reasonable time frame.
• Completes ERA/EFT documentation for new payors.
• Prepares IT requests for posting 835s electronically through the billing system.
• Performs other duties as assigned and adapts to changing departmental demands.

Frequent physical demands include: Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear. Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation. Continuous physical demands include: Sitting Lifting Floor to Waist 20 lbs. Lifting Waist Level and Above 10 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Minimal Hearing.

Anticipated Occupational Exposure Risks Include the following: N/A

Offers are contingent upon successful completion of our onboarding process and pre-employment physical. Capital Health will require all applicants to have an annual flu vaccine prior to start date, with the exception of individuals with medical and religious exemptions.

For benefit eligible roles, in addition to cash compensation, we provide a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, robust PTO plan, overtime to eligible roles, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

The pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level.

The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.