Contents Project Manager

2 weeks ago

Albany, NY, United States IICRC Full time
Contents Project Manager

SERVPRO of Albany is hiring a Contents Project Manager

SERVPRO of Albany offers:

  • First-class compensation
  • Superior benefits
  • Career progression
  • Professional development

As the Contents Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities:

  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Position Requirements:

  • Valid driver's license
  • High school diploma/GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • Knowledge on contents cleaning, moving furniture, packing out contents, loading trucks, Contents Track a plus
  • IICRC certification preferred
  • General Contractors License preferred
  • Commercial Project Management/Large Loss Management experience is a plus

Skills/Physical Demands/Competencies:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

Compensation: $20.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy We look forward to hearing from you.

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