Business Analyst, Operations

The Business Analyst-Operations, is primarily responsible for working with the operations team to design, implement and review procedures, systems and equipment involved in the manufacturing process. The Business Analyst is responsible for proactively researching automation techniques, testing new systems for efficiency and recommending improvements to or new requirements for business processes and operational procedures as related to the operations process.

Lead efforts to optimize processes and enable efficient operations in a dynamic manufacturing environment.

Participate in meetings with decision makers, systems owners, business users and business partners to identify opportunities where DM/MES/SFC solutions can achieve business, financial, and operation goals.

Participate in planning, design and review sessions for the purpose of enhancing processes, operations, and information process flow utilizing DM/MES/SFC solutions.

Perform cost-benefit and return on investment analyses for proposed solutions to aid management in making implementation decisions.

Assist in defining software development project plans, including scoping, scheduling, and implementation.

Manage projects where DM/MES/SFC solutions can achieve business, financial, and operation goals.

Establish strong working relationships with leadership and operations teams within various business groups inside and outside the organization to achieve objectives

Chart existing business processes in order to define current business activities for the development of procedures and models.

Develop, standardize, and maintain new or improved processes based on findings and analysis.

Effectively communicate process changes, enhancements, and modifications verbally or through written documentation to management, peers, staff, and other employees so that issues and solutions are understood.

Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.

Provide configuration and user support for DM/MES/SFC systems

Ensure compatibility and interoperability of computing systems.

Assist with the development and maintenance of user manuals and guidelines.

Assist with training of end users to operate new or modified systems.

Provide guidance and/or instruction to IT staff members.

Experience with Lean Manufacturing and Value Stream Mapping.

Extensive experience in supporting DM/MES/SFC applications.

Strong understanding of PLC, Control Systems, Robotics and machine interfaces.

Strong understanding of manufacturing applications that include ERP, Time Tracking, QMS, Resource Management, Project and Portfolio Management.

Strong understanding of integration touch points between ERP and MES

Strong understanding of CAD interface and engineering job functions.

Experience with Dassault Systemes' 3DX Platform, Catia, Delmia & Apriso a plus.

Experience with enterprise PLM systems such as ENOVIA, Teamcenter, Windchill or equivalent a plus.

Experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling.

Experience in the design, development, and implementation of software and hardware solutions, applications, or products.

Experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues.

Proven ability to produce clear, concise, and accurate documentation detailing business processes and requirements.

Proven ability of providing quality deliverables on time and within budgets

Ability to apply statistical and other research methods into systems issues and products as required.

Experience in leading / managing specific pieces of work, people and/or deliverables

Must be able to handle and deliver multiple projects and solutions under pressure.

Strong IT general knowledge.

Excellent written and oral communication skills.

Excellent interpersonal skills.

Ability to conduct and direct research into IT issues and products as required.

Ability to present ideas in a business-friendly and user-friendly language.

Highly self-motivated and directed.

Keen attention to detail.

Proven analytical, evaluative, and problem-solving abilities.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Exceptional customer service orientation.

Extensive experience working in a team-oriented, collaborative environment.

Bachelor's Degree, Information Technology, Computer Science, Manufacturing Engineering or equivalent work experience.

A minimum of 2-3 years of experience with DM/MES/SFC applications within a manufacturing environment.

A minimum of 1-2 years of experience working with end users to translate business requirements into system specifications.

All candidates must be a U.S. citizen or permanent resident.

Ability to anticipate and understand customer needs and provide guidance

Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters.

Strong project management skills. Exposure to difficult or complex projects a plus.

Ability to influence stakeholders

Effective communication and ability to communicate complex details in a clear manner.

Flexible workspaces and work hours that help you unleash the best you.

Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.

Continued Professional Development

Benefits including medical, dental and vision insurance, 14 paid holidays, vacation time and 401k matching

On-call availability.

Wearing of PPE where required

Occasional periods of standing or walking in close proximity to machinery and moderate to loud noise

Frequent computer and telephone use

Frequent communication with people throughout the day

Blue Bird is an equal opportunity employer and makes employment decisions on the basis of merit. We strive to have the best available talent in every job based on the Knowledge, Skills and Abilities each person brings. Blue Bird is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms. All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire. #LI-Onsite