Application Engineer

1 week ago


Buffalo, NY, United States StraussGroup Full time
About the Role

We are partnering with a global manufacturer of industrial equipment on a confidential search for an Application Engineer. This position plays a critical role in supporting customers, sales teams, and internal engineering by providing technical expertise, application solutions, and project support.

The ideal candidate will have a strong engineering foundation combined with the ability to communicate technical information clearly to both engineers and non-technical stakeholders. This role offers exposure to cross-functional projects, customer-facing work, and product development support.

Key Responsibilities
  • Provide technical recommendations and solutions for customer applications.
  • Collaborate with sales and product management to develop proposals and application designs.
  • Conduct product training sessions for customers, distributors, and internal staff.
  • Benchmark competitor products and contribute to product development initiatives.
  • Support project management activities, ensuring deliverables are on time and within scope.
  • Document and share technical cases to support marketing, training, and sales.
Qualifications
  • Bachelors degree in Engineering (Mechanical, Electrical, or related) or equivalent experience.
  • 2 years in applications, sales engineering, or technical support (industrial/manufacturing preferred).
  • Knowledge of thermal management, industrial refrigeration, liquid cooling, or PLC/automation systems a plus.
  • Strong communication skills and ability to translate technical information for diverse audiences.
  • Proficiency with Microsoft Office; exposure to ERP/CRM tools (SAP, Salesforce, Navision) preferred.
Skills & Competencies
  • Applications Engineering
  • Customer Support & Technical Sales
  • Industrial Cooling / Fluid Systems / PLC Controls
  • Project Coordination & Cross-Functional Collaboration
  • Technical Writing & Training
  • Problem Solving & Continuous Improvement

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