Production/Technical Support

REQUIRED EXPERIENCE & SKILLS • Strong customer service skills with a Customer First attitude • Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365 • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets •...

REQUIRED EXPERIENCE & SKILLS • Strong customer service skills with a Customer First attitude • Extensive skills and experience in desktop products including but not limited to Windows 11, SharePoint Online, OneDrive, Teams, and MS O365 • Ability to utilize troubleshooting tools and skills in managing and administering desktops, laptops, and tablets •...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

Role : Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to...

Role : Technical Support Analyst Location : Richmond, VA - Hybrid ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to...

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our...

Role: Technical Support Analyst Location: Richmond, VA Duration: 8+ months (extendable) Interview: Both Phone and In PersonHybrid ScheduleJob Description: The EHR Application Support Specialist provides Tier 1 support to all EHR end-users on EHR related areas. This position will provide technical expertise to the end-users, help troubleshoot issues and...

Role: Technical Support Analyst Location: Richmond, VA Duration: 8+ months (extendable) Interview: Both Phone and In PersonHybrid ScheduleJob Description: The EHR Application Support Specialist provides Tier 1 support to all EHR end-users on EHR related areas. This position will provide technical expertise to the end-users, help troubleshoot issues and...

Desktop/Technical Support Analyst 2 Richmond, VA 23019Pay Rate: $30 HourlyABOUT THE ROLEThis position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical support to all areas within the organization. ...

Desktop/Technical Support Analyst 2 Richmond, VA 23019Pay Rate: $30 HourlyABOUT THE ROLEThis position provides consultative and technical support services to DBHDS staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for providing technical support to all areas within the organization. ...