Bilingual Customer Service Representative

1 week ago

Atlanta, GA, United States Insight Global Full time
Base pay range

$20.00/hr - $22.00/hr

Qualifications
  • 2+ years of customer service or call center experience
  • Excellent verbal and written communication skills, and experience working with customers/members in a positive manner
  • Excellent computer skills
  • Bilingual in Spanish and English
Job Description

This is an inbound customer service role. It's a boutique-style, inbound call center. Our focus is to create an excellent member experience, which is much more valuable than making a sale. There is no churn and burn here, no cold calling or telemarketing. We are seeking a dedicated team member who can provide exceptional customer service and support, including scheduled coverage as needed, to ensure smooth operations and customer satisfaction.

Responsibilities
  • Identify customers' needs, clarify information, research customer issues, and provide solutions and/or alternatives.
  • Seize the opportunity to promote services and benefits. It is essential that we remind members of the value of their membership and associated benefits and programs.
  • Work to elevate our customer experience through all avenues. Build valuable relationships and interactions; engage members/customers by going the extra mile.
Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Staffing and Recruiting

Benefits
  • Medical insurance
  • Vision insurance
  • 401(k)

Location

Atlanta Metropolitan Area

Work at Home Customer Service Agent (Full-Time & Part?Time) (GA)

Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Atlanta, GA, United States Community Choice Financial Family of Brands Full time

    Your OpportunityCustomer Service Representative (Bilingual) Titlemax Chamblee, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and...

  • Customer Service Representative

    7 days ago

    Atlanta, GA, United States Community Choice Financial Family of Brands Full time

    Your OpportunityCustomer Service Representative (Bilingual) Titlemax Chamblee, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and...

  • Customer Service Representative

    1 week ago

    Atlanta, GA, United States Community Choice Financial Family of Brands Full time

    Your OpportunityCustomer Service Representative (Bilingual) Titlemax Chamblee, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and...

  • Spanish Bilingual Remote Customer Service Representative

    1 week ago

    Atlanta, GA, United States VIMO INC Full time

    Job DetailsJob Location Atlanta - Atlanta, GA Remote Type Fully Remote Position Type Full Time Salary Range $17.00 - $18.50 Hourly Job Category Customer Service Spanish Bilingual Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite...

  • Bilingual Customer Service

    1 week ago

    Atlanta, GA, United States One Ten Inc Full time

    Job Number: 2319 External Description: General OT Requirements: Candidates must have been actively working within the last 12 months. Candidates need to possess a minimum of two years of experience in their preferred industry. Candidates must have a complete resume that includes details of previous experience. Vertical BQ's: 2+ years of experience...

  • Bilingual Customer Service

    3 hours ago

    Atlanta, GA, United States One Ten Inc Full time

    Job Number: 2319 External Description: General OT Requirements: Candidates must have been actively working within the last 12 months. Candidates need to possess a minimum of two years of experience in their preferred industry. Candidates must have a complete resume that includes details of previous experience. Vertical BQ's: 2+ years of experience...

  • Bilingual Customer Service Representative

    1 week ago

    Atlanta, GA, United States Rooted Talent Solutions Full time

    Remote Customer Service Representative - Spanish  Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home Are you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time...

  • Bilingual Customer Service Representative

    2 weeks ago

    Atlanta, GA, United States Rooted Talent Solutions Full time

    Remote Customer Service Representative - Spanish  Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home Are you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time...

  • Bilingual Customer Service Representative

    4 days ago

    Atlanta, GA, United States Rooted Talent Solutions Full time

    Remote Customer Service Representative - Spanish  Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home Are you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time...

  • Remote Customer Service Representative

    4 days ago

    Atlanta, GA, United States Vimo Full time

    Remote Customer Service Representative - Vimo Job Location: Fully Remote Employment Type: Full-Time / Seasonal Salary: $15.00 - $16.50 per hour (plus performance incentives) Job Details We're hiring Remote Customer Service Representatives to join our elite teams. Despite current challenges we are growing, hiring and building a motivating and positive remote...