Hospice Patient Care RN Manager
4 days ago
We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
As a Hospice Patient Care Manager, you will:
- Oversee and direct patient care services to ensure the delivery of high-quality hospice care
- Manage visit scheduling, including reassigned, missed, declined, or rescheduled visitsmaking decisions based on clinical judgment and priority
- Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
- Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
- Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
- Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
- Support performance improvement initiatives, quality assessments, and operational efficiencies within your location
About you: Qualifications What you'll bring:
- Current RN license in the state of employment
- Graduate of an accredited nursing program
- Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
- Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
- Knowledge and compassion for terminally ill patients and their families
- Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
- Strong interpersonal, organizational, and leadership skills
- Competency in clinical documentation and technology systems
Preferred qualifications (not required):
- Bachelor of Science in Nursing (BSN)
- Previous leadership, team management, or supervisory experience in hospice or home health
- Familiarity with EMR systems and telehealth platforms
- Certification in Hospice and Palliative Nursing (CHPN)
We offer:
- Competitive pay
- 401(k) with company match
- Career advancement opportunities
- National & local recognition programs
- Teammate assistance fund
- Medical, dental, vision insurance (full-time only)
- Mileage reimbursement or fleet vehicle program (full-time only)
- Generous paid time off (full-time only)
- 7 paid holidays (full-time only)
- Wellness programs (telemedicine, diabetes management, joint & spine concierge care, etc.)
- Education support & tuition assistance (ASN to BSN, BSN to MSN)
- Free continuing education units (CEUs)
- Company-paid life & long-term disability insurance
- Voluntary benefits (pet, critical illness, accident, LTC)
Ready to join a team that cares? Apply today and help us lead the way in delivering hospice care that truly matters.
Legalese:
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet state specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
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