Enterprise Account Manager

1 week ago

Charlotte, NC, United States CCR (Carrier Commercial Refrigeration) Full time
Overview

CCR North America is seeking a Strategic Sales Manager to drive long-term growth and deepen relationships with top U.S. food retailers. This role is responsible for managing and expanding enterprise-level accounts, embedding CCRs CO? and refrigeration solutions into customer sustainability, compliance, and cost-efficiency strategies. The successful candidate will act as a trusted advisor to executive stakeholders, ensuring CCR is positioned as the partner of choice for innovation and long-term value creation.

Responsibilities

Account Strategy & Development

  • Develop and execute multi-year strategic account plans aligned with customer goals and CCRs growth objectives.
  • Expand CCRs footprint within major retailers across business units, store formats, and regions.
  • Shape customer vision from pilot projects into enterprise-wide rollouts and national standards.
  • Identify opportunities for upsell and cross-sell across CCRs refrigeration portfolio.

Customer Engagement & Partnership

  • Build executive-level relationships (C-suite, sustainability, operations, engineering).
  • Position CCR as a thought leader in CO? refrigeration and sustainability transformation.
  • Facilitate joint planning sessions, QBRs, and steering committees with strategic customers.
  • Act as the customers trusted advisor, anticipating future needs and regulatory pressures.

Collaboration & Internal Alignment

  • Partner closely with Business Development Managers (BDMs) to transition accounts from initial pilot stage to long-term growth.
  • Work cross-functionally with CCRs technical, service, and product teams to deliver tailored solutions.
  • Provide market insights to leadership and product development to shape CCRs innovation pipeline.
Qualifications
  • 812+ years in strategic account management or enterprise sales, preferably within HVAC, refrigeration, or related industrial sectors.
  • Proven track record of managing and growing multi-million-dollar accounts.
  • Experience selling complex technical solutions into large retail or food service organizations.
  • Strong understanding of sustainability, ESG, and regulatory drivers affecting refrigeration.
  • Bachelors degree in Business, Engineering, or related field (MBA preferred).
  • Ability to travel domestically (~3040%).

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