Community Program Coordinator

Community Program Coordinator (Mayfield and Nugent)

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self?reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The opportunity

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long?term outcomes through an understanding of the communities in which they serve.

What you'll do

• Implement core programs and servicesconnecting, engaging, and empowering residents through Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building initiatives.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee after?school and teen programs, including homework assistance and educational enrichment activities.
• Plan, prepare, and facilitate resident?facing workshops and group sessions; when external partners are unavailable, deliver core topics directly.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community?building events that foster safe and meaningful relationships between community members.
• Provide residents with information and referrals to access community resources and services, specifically connecting them with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs, maintaining food bank partnerships and distribution management.
• Maintain strong relationships with the property?management team, scheduling regular communication sessions.
• Organize and conduct monthly outreachincluding door?to?door, digital/virtual, and physical presence in high?traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend off?site meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendars of events.
• Collect and submit program outcomes data, emphasizing social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.
  

What you'll bring

• Bilingual English/Spanish preferred.
• Four years of experience in multi?family housing or related fields such as social services or community outreach, or a Bachelor's degree in Social Work, Human Services, or a related field.
• Minimum of one year of experience in both:
  
  • After?school programs or educational settings for youth.
  • Serving diverse populations, demonstrating cultural competency and community awareness.
    
• Proficient with MS Office (Excel, Word, Publisher, Outlook) and basic proficiency with Adobe Acrobat, Canva, Salesforce, Concur.
• Strong time?management, administrative, and organizational skills.
• Self?starter, multi?tasker, and strong communicator.
• Physical requirements: minimal bending, walking, kneeling, reaching, and step climbing; able to lift up to 30 pounds, including large boxes of food for the supplemental food distribution program.
  

Credentials/Certifications

• Valid drivers license, clean driving record, and current automobile insurance.
• CPR and First Aid certification (or obtained within 90 days of hire).
• Successful completion of a background check.
  

The Details

• This is a full?time (30?hrs?/?wk), non?exempt position and provides services at two sites.
• Schedule:
  
  • Monday & Friday at Nugent Square: 1?pm?6?pm.
  • Tuesday & Thursday at Mayfield Place: 10:30?am?6?pm.
    
• Location:
  • Nugent Square Apartments, 2361 University Ave, East Palo Alto, CA?94303.
  • Mayfield Place Apartments, 2500 El Camino Real, Palo Alto, CA?94306.
    
  
  
• Wage: $28.50 per hour.
• Benefits offered: medical plans, dental plan, short?term disability, term life insurance, and an employee assistance program (EAP). Vision, pet insurance, voluntary life, voluntary accident, voluntary hospital, and voluntary critical illness are optional benefits offered at 100?% employee cost; paid time off, 14 paid holidays, and a Safe Harbor 401(k) with 4?% company match.
  

The Pay Range For This Role Is

$28.50 per hour (Nugent Square CA)

Equal Opportunity Employer Statement

Project Access, Inc. is an at?will and equal?opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

Project Access participates in E?Verify.

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