Driver/Warehouse Specialist, Starting at $21.50/hour

4 days ago

Norwood, MA, United States Boar's Head Full time
Hiring Company: Delicatessen Services Co., LLC Overview: The Route Driver/Warehouse Specialist plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires a flexible schedule with occasional weekend work. Job Description: Essential Functions
  • Itemized check-in of delivered goods with a customer representative
  • Complete bi-weekly customer inventory
  • Create bi-weekly orders based on established inventory levels
  • Pull credits, create out-of-date memos, and issue customer credits
  • Complete merchandising resets and recommend opportunities for cross-merchandising
  • Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
  • Complete assigned Go-Spot-Check missions
  • Delivery of perishable goods to customers
  • Monitor truck maintenance schedule and coordinate necessary maintenance
  • Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
  • Complete additional activities or special projects as assigned
Minimum Requirements

Job Requirements

  • High school diploma or equivalent; including basic math and reasoning
  • Ability to speak and read English
  • 1+ years of experience as a Brand Associate or 3 years of experience in customer service, sales, warehouse, or similar role
  • Successful mastery of Brand Associate essential functions and requirements
  • Valid drivers license and clean driving record
  • Basic computer skills

Physical Requirements

  • Ability to stand for a minimum of 4 hours
  • Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
  • Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
  • Ability to work in a refrigerated/freezer environment

Training and Certification Requirements (Provided)

  • Product knowledge and customer service
  • Company History
  • ServSafe certification
  • DOT compliance and Safe Driver training
Location: Boston, MA, Framingham, MA, Lynn, MA, Mansfield, MA, Norwood, MA, Revere, MA, Stoneham, MA, Wakefield, MA, Walpole, MA Time Type: Full time Department: Boston Harbor Provisions
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