Customer Success Manager
3 days ago
Zifo is hiring We are looking for a Customer Success Manager to join our team. This person will be responsible for managing customer relationship for Zifo's strategic customers in the U.S. The CSM will be accountable for active account mining, manage existing revenue stream and continuously build the revenue pipeline across the customer portfolio and ensure successful partnership with customers.
Responsibilities:
- Partner with Customer Success and Delivery teams in kick starting engagement with new customers/business areas/products.
- Understand customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
- Manage the engagement with customers and Zifo's internal teams, in alignment with Zifo's culture and values
- Partner with Service Delivery Management teams at Zifo to ensure transition of projects from Account Mining to Project execution
- Perform active Account Mining by expanding relationships beyond the current set of customer contacts/business groups and work with the Client Partner on the business plan for success
- Be the Zifo champion for Requests for Proposals (RFPs) from Customers; Work closely with Client Partners and/or own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
- Identify and propose Value Adds, means to realize and ROI for the customer
- Be accountable for the successful business outcomes as part of the relationship between Zifo and client organization
- Establish and nurture relationships with clients, convert them to Zifo champions and build rapport with multiple stakeholders within our customer portfolio
- Ensure Zifo's ongoing business with customers are renewed as appropriate
- Be accountable for steering committee meetings and presentations with customer leadership
- Provide insights into industry trends and share consultative inputs with customers
- Proactively suggest best practices internally in Zifo and with customer interactions in the spirit of ongoing improvements and excellence
-
Customer Success Manager
2 weeks ago
San Francisco, CA, United States Titan Corporation Full timeDescription TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success...
-
Customer Success Manager
4 days ago
San Francisco, CA, United States GetChange Corp Full timeAbout the job Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next...
-
Customer Success Manager
2 weeks ago
San Francisco, CA, United States GetChange Corp Full timeAbout the job Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next...
-
Customer Success Manager
7 days ago
San Francisco, CA, United States GetChange Corp Full timeAbout the job Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next...
-
Customer Success Manager
2 weeks ago
San Francisco, CA, United States Speak Wisely Solutions Full timeJob Description Our client is a fast-growing, tech-driven company in the Bay Area looking for a Customer Success Manager who is passionate about building relationships, improving customer outcomes, and helping clients get the absolute best out of the company's product and services. If you're someone who loves solving problems, enjoys working with customers,...
-
Customer Success Manager
2 weeks ago
San Francisco, CA, United States Windfall Full timeAs a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions. You will take ownership of a book of business and guide them through the entire lifecycle - from onboarding to expansion. Your role will also be instrumental in driving Windfall's...
-
Customer Success Manager
6 days ago
San Francisco, CA, United States Windfall Full timeAs a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions. You will take ownership of a book of business and guide them through the entire lifecycle - from onboarding to expansion. Your role will also be instrumental in driving Windfall's...
-
Customer Success Manager
1 week ago
San Francisco, CA, United States Windfall Full timeAs a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions. You will take ownership of a book of business and guide them through the entire lifecycle - from onboarding to expansion. Your role will also be instrumental in driving Windfall's...
-
Customer Success Manager
5 days ago
San Francisco, CA, United States Anthropic Full timeAbout Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join...
-
Customer Success Manager
1 day ago
San Francisco, CA, United States Anthropic Full timeAbout Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join...
