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IT Support Specialist II

2 weeks ago


Portland, OR, United States ADEX Full time
Operational Level 2 It Support Specialist - Service Desk

We are looking for an operational Level 2 IT Support Specialist - Service Desk to join our team. Working closely in a team environment to ensure client expectations are being met and escalated service requests are prioritized appropriately. Core responsibilities include:

Resolve escalated technical issues from Level 1 support team.

Provide advanced troubleshooting for cloud environments.