IT Project Coordinator

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Pacific Office Automation is the largest independently-owned document imaging and technology dealer in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, and HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Our growing MSP is seeking an additional Project Coordinator to join our Phoenix, AZ office.

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Undertaking project tasks as required.
• Ensuring projects adhere to frameworks and that all documentation is appropriate for each project.
• Assess project risks and issues and provide solutions where applicable.
• Chair and facilitate meetings where appropriate and distribute meeting materials.
• Manages a number of server deployment projects for our customers.
• Coordinates and/or manages internal and external resources, both technical and non-technical.
• Works with customers on the definition and execution of their overall project plans.
• Communicates change management plans, project plans and overall project priorities.
• Develops project processes and procedures for server migrations and implementation of services.
• Manages the client relationship and sets customer expectations during implementation and migration projects.
• Works directly with Technical Account Managers, Sales Engineers and Project Engineers to set customer expectations and deliver on deadlines.
• Documents project progress according to project management best practices (meeting minutes, project plan updates, and weekly status reports).
• Documents functional and technical specifications of delivery solutions.
• Analyzes, creates and reviews Statements of Work for projects and change requests.
• Contributes to the constant improvement of Pacific Office's project management practices.
• Coordinates training and mentorship between teams and technical staff.
• Uses the corporate Project Management tool for resourcing, tasks and project lifecycle.

• Bachelor's degree in a computer-related field or Computer Science.
• 5 years of experience working at an MSP (Managed Service Provider).
• 5 years of project and/or scheduling coordination.
• Strong soft and hard skills to effectively deliver results.

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Business Supplies & Equipment