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Seasonal, Operations Technical Specialist
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divh2Seasonal Operations Technical Specialist/h2pOur company cares about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. Its an exciting time to be a part of HR Block/ppAs a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across HR Blocks tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season./ppDay to day, youll/pulliPerform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages/liliDeliver supplies and materials to and from tax office locations in a timely and organized manner/liliSupport the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards/liliSet up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst/liliMaintain an inventory of district resources/liliTrack and control hot spare computer equipment in the district/liliDocument hardware problems and their resolution within the ticketing system/liliMaintain up-to-date technical knowledge of the departments supported products and systems/liliParticipate in all required training relevant to the position and perform other duties as assigned/li/ulpWhat youll bring to the team/pulliEducation: High school diploma or equivalent/liliWork Experience: Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools; Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware/liliMust have reliable transportation to travel between office locations as required/liliMust be able to work independently/liliMust be able to lift 55 pounds/liliDemonstrated decision-making, analytical, and problem-solving skills/liliDemonstrated organization, prioritization, and project coordination skills/liliEffectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates/liliEffective time management and multi-tasking skills/liliAbility to follow direction/li/ulpSince 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. Youll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com./ppEqual Opportunity Employer: HR Block does not tolerate discrimination based on a persons race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law./p/div
