Service Dispatcher

2 weeks ago

Saratoga Springs, NY, United States StarkTech LLC Defunct Full time
Service Dispatcher

Advance your career with the Stark Tech team. We'll shape your future together

Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.

What you can expect: We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:

  • Paid Time Off & Holidays
  • 401(k) with employer match
  • Medical/Dental/Vision insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • HSA employer contribution
  • Life and Disability insurance
  • Wellness Program (participation incentives)
  • Employee Assistance Program
  • Competitive pay
  • Career development

The Service Dispatcher is responsible for the appropriate scheduling of service technicians to scheduled maintenance visits, emergency down units and quoted repair work. This includes understanding customer equipment and preferences, technician abilities and the geographic and timing constraints to be as efficient and impactful with precious service technician time.

What are we looking for:

  • HS Diploma (required)/Associate Degree (preferred).
  • 2 years' experience in Parts and/or field repair/maintenance service required.
  • Mechanical aptitude a plus.
  • Be highly motivated and an independent thinker.
  • Must be able to thrive in a fast-paced, demanding setting.
  • Ability to multi-task, work under pressure and meet deadlines required.
  • Operating knowledge of Microsoft office software, field service management software, CRM software.

Working with us: Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.

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