Ultra Luxury Brand Specialist
2 days ago
Come and be part of our team today at our Velocity Honolulu location in the Ultra Luxury department JN Group Inc. is a family-owned, values-based organization founded in 1961. JN Group has been in business for over fifty years, and represents eleven world-class automotive brands ranging from daily needs, to the ultimate in luxury and performance. We are committed to delivering excellent customer service, upholding our values, and building lasting relationships with our guests every single day. We are experiencing continued growth, and are looking for motivated individuals who share our core values of STRIVE: Shine, Thrill, Relate, Initiate, Voice, Engage. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our guests. If you feel that your skills would be a valuable asset to our clientele, then we want to get to know you The Brand Specialist is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. The Brand Specialist is expected to uphold the highest ethical and professional standards. *SUMMARY OF ESSENTIAL* *DUTIES AND RESPONSIBILITIES* include the following: * Sell a minimum number of vehicles, based on goals and objectives defined by the sales manager. * Determine each customer’s vehicle needs by asking questions and listening intently, responding to inquiries in a timely fashion and answering inquiries on available stock and product information. * Treat every individual calling or visiting as a buyer. * Demonstrate knowledge of how to stay off price and focus on value. * Know and understand equity and values, and be able to explain depreciation to the customer. * Exhibit knowledge of how to overcome objections and close the sale. * Keep abreast of incoming vehicle inventory and test drive them to increase familiarity. * Understand the terminology of the automobile business and keep abreast of technological changes in the product. * Follow up on a consistent basis to make sure prospects are sufficiently informed of our inventory, services and current offers. * Schedule appointments with interested buyers for test drives and delivery of vehicles. * Demonstrate working knowledge of leasing and financing. * Disclose terms of sales with consumers and reviewing sales with dealership management. * Prepare sold vehicles for customer delivery prior to customer arrival, ensuring that the customer *EDUCATION and/or EXPERIENCE* * Must have a High school diploma or general education degree (GED) equivalent. * Must have exceptional customer service and strong communication, verbal and written, skills in order to work most effectively with customers on the phone or email communications. * Must have one (1) year experience in sales or front-line customer service position or automotive dealership client-facing position. * Must be Internet savvy, have proficient computer skills. A working knowledge of the following applications, but not limited to: * ADP * CRM web based programs * Microsoft Office – Word and Excel * Able to meet deadlines, process all work accurately and respond to changing priorities. * Must have a valid Hawaii Motor Vehicle Sales License or be able to obtain one. * Must have a current driver’s license and an acceptable motor vehicle abstract. Compensation can be discussed at the interview. Apply Today Job Type: Full-time Pay: From $2,500.00 per month Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Referral program * Retirement plan * Vision insurance Experience: * Customer service: 1 year (Required) License/Certification: * sales License (Preferred) Work Location: In person
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