Sales Support Analyst

This Is How We Elevate Human Experience

Hyosung Americas is a global human experience maker that bridges the physical and virtual worlds. We do this by harnessing our unique combination of a manufacturer's soul with an innovator's mindset to build a platform of integrated products, services, and ideas that improve life's day-to-day interactions for everyone.

About You and the Role

As a Sales Support Analyst you will provide support and work closely with our sales team to ensure accurate data and reporting on sales information. You will provide administrative support to our sales team and be responsible for updating and maintaining all systems and processes.

A Day In The Life

• Enter new sales orders and/or purchase orders into the SAP system immediately after receiving receipt from customers; act as key liaison for Sales Directors to process incoming orders via mail, telephone, e-mail and online ordering.
• Perform expedient review for quality and completion to ensure that purchase orders, product requirements and price are accurate.
• Track status of purchase orders (POs) and prioritize staging/shipping against open orders and customer demand.
• Provide 6?month forecasts for the product needed by account with input from each Sales Director and internal stakeholders and users.
• Act as liaison to Accounting, Field Service, Operations and Engineering related to new order and purchase order administration and ensure product requirements and prices are accurate.
• Evaluate business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Lead ongoing reviews of business processes and developing optimization strategies.
• Stay up to date on the latest process and IT advancements to automate and modernize systems.
• Prioritize initiatives based on business needs and requirements.
• Manage projects, developing project plans, and monitor performance.
• Monitor deliverables and ensuring timely completion of projects.

Create standard build sheets for Production and Quality Assurance

• Work with Supply Chain Management to ensure product remains on schedule

Create MTFs for all lab/certification units.

• Attend sales calls as needed
• Other tasks and/or duties assigned

Qualifications

• Bachelors degree in business administration or management, equivalent degree discipline or equivalent experience
• Three years of experience in related duties and responsibilities in sales/purchase order processing
• Operational knowledge of SAP for order processing
• Advanced Excel knowledge
• Must be process driven, analytically sound, motivated and possess strong technical knowledge
• Excellent written and verbal communication skills with demonstrated ability to communicate at all levels within the organization
• Proven track record in customer satisfaction (internal and external)
• Strong organizational skills with high attention to detail
• QuickBase experience is preferred
• Bi?lingual Korean and English preferred

Physical & Work Environment Requirements

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use their hands and fingers, to handle or feel.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to bend, kneel, crouch or crawl.
• Vision abilities required to perform this job include close vision.
• The employee may be occasionally exposed to moving mechanical parts and vehicles.
• The noise level in the work environment is usually quiet to moderate.
• The passage of employees through the work area is average and normal.

Additional Information

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate to ensure operational success.

Nautilus Hyosung America, Inc. seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, and discipline processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other characteristic protected by law.

Ready to ELEVATE your career with us? Join Nautilus Hyosung America to be part of something great

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