Customer Care Specialist

7 days ago

Lincoln, RI, United States PSG Global Solutions Full time
Customer Care Specialist

One of the largest staffing organizations in the United States, provides temporary, temporary-to-hire and permanent placement services each week to over 100,000 people through its network of more than 900 branches and on-site locations.

Job Description

Duties:

The Customer Care Specialist provides service and information to customers regarding all types of inquiries related to Prescription Management, Online Photo, In-store Photo and refill reminder services.

This position also supports programs to increase revenue, generate sales and conserve existing assets.

Requires flexibility in scheduling to accommodate business needs including evenings, weekends and holidays.

Respond and research requests from customers via telephone and email.

Accurately complete and submit all types of orders as well as record notes to customer accounts to provide detailed account history.

Provide assistance with web site navigation and placing web orders.

Provide company and product information.

Follow defined policies and procedures to provide a consistent level of excellent customer service.

Make outbound calls to patients regarding maintenance medications.

Follow up with local store for patient to ensure script is ready as promised when necessary.

Execute specialty programs such as surveys, promotional sales, and store follow up calls.

Able to efficiently access multiple electronic systems.

Qualifications

Requirements:

A minimum of 1 year in a customer service role or related experience;

Medical background, retail and call center experience preferred

Minimum High School Diploma or GED; College degree or certificate preferred

Additional Information

All your information will be kept confidential according to EEO guidelines. IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL ASAP I want to know more about your preferences. If in case you know someone who might be interested for this, feel free to pass it along. I look forward to hearing from you

  • Customer Phone Order Entry

    3 days ago

    Lincoln, RI, United States Calise Bakery Full time

    We are looking for a Customer Service Representative to join our busy team at Calise Bakery. Our Customer Service Representatives are our customers regular contacts and must exhibit the Calise Core Values in Communication, Accountability, Leadership, Integrity, Safety, and Excellence. Come join New England's favorite bread and rolls bakery! This is a...

  • Digital Marketing Content Specialist

    2 weeks ago

    Lincoln, RI, United States SenTec Inc. Full time

    We’re building a stronger marketing engine, and we’re searching for a Digital Marketing Content Specialist whose craft can elevate how we tell our story. Whether you’re a writer, graphic designer, web builder, producer, videographer, or animator (or a self-described “generalist” with a few capabilities under your belt), you’ll bring your unique...

  • Fulfillment Specialist

    2 days ago

    Lincoln, RI, United States Sleep Data Full time

    Job Type Full-time Description Are you an ambitious self-starter who thrives in fast-paced fulfillment operations and takes pride in achieving results? We're looking for talented individuals like you - come join us and make an impact! Come be a part of the future of Sleep Medicine! Join our Epoch & Clinical team and help us improve the lives of countless...

  • Fulfillment Specialist

    1 week ago

    Lincoln, RI, United States Sleep Data Full time

    Job Type Full-time Description Are you an ambitious self-starter who thrives in fast-paced fulfillment operations and takes pride in achieving results? We're looking for talented individuals like you - come join us and make an impact! Come be a part of the future of Sleep Medicine! Join our Epoch & Clinical team and help us improve the lives of countless...

  • Fulfillment Specialist

    20 hours ago

    Lincoln, RI, United States Sleep Data Full time

    Job Type Full-time Description Are you an ambitious self-starter who thrives in fast-paced fulfillment operations and takes pride in achieving results? We're looking for talented individuals like you - come join us and make an impact! Come be a part of the future of Sleep Medicine! Join our Epoch & Clinical team and help us improve the lives of countless...

  • LP Customer Service Associate I

    3 days ago

    Lincoln, RI, United States The TJX Companies , Inc. Full time

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • LP Customer Service Associate I

    14 hours ago

    Lincoln, RI, United States The TJX Companies , Inc. Full time

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • LP Customer Service Associate I

    2 weeks ago

    Lincoln, RI, United States The TJX Companies , Inc. Full time

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • LP Customer Service Associate I

    5 days ago

    Lincoln, RI, United States The TJX Companies , Inc. Full time

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense,...

  • Customer Service Representative

    2 weeks ago

    Lincoln, RI, United States Fidelity Investments Full time

    The RoleJoin our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound...