Pharmacy Technician

In collaboration with staff across all disciplines and departments, is responsible for planning, coordinating, and implementing product requisitions to ensure our clinics and Class D pharmacies can maintain inventories that are consistent with sound fiscal management, CUC policy, and applicable State and Federal laws. This position ensures product and financial data are accurate and products will arrive when needed. This position is responsible for the auditing of Floor Stock medication areas in all CUC clinics.

Essential Functions:

• Provide medications, vaccines, devices, and other supplies to the clinics: receive medications delivered to the warehouse and check order received against manifests, performing quality control functions and inventory management, storing inventory per established procedures and receiving of medication orders from multiple sources, out-of-date medication management and processing, and hazardous waste management.
• Prepare orders for delivery to clinics using pharmacy systems and collaboration with courier and clinic staff to ensure timely medication delivery.
• Complete any required paperwork in relation to the ordering, receipt, distribution, or destruction of medication from the Warehouse.
• Complete any returns or process expired medications in the Warehouse or received from clinics.
• Contact courier and clinic staff to ensure medication delivery and return medications to stock per established pharmacy procedures.
• Repackage medications under supervision of the pharmacist.
• Enter prescription information into pharmacy database and determine relabeling and repackaging of medication needs for unit of use quantity.
• Provide excellent internal and external customer service in-person and electronically, answering questions verbally, in writing, in emails, via secure text messaging, and within the electronic medical record; provide staff navigation of pharmacy services, to ensure patient access to their medications via in clinic stock.
• Assist with monthly onsite visits/inspections of floor stock areas within CommUnityCare to ensure the clinics are following set policies and procedures.
• Travel to all clinical sites on a set schedule up to 60%.
• Work closely with clinical staff to identify any areas for improvement and make suggestions to pharmacy leadership.
• Work closely with clinical staff to implement any changes to policies, procedures, and systems.
• Compiles and provides routine informational, operational and compliance reports to support program goals.

Knowledge/Skills/Abilities:

• High level of skill at building relationships and providing excellent customer service.
• Knowledge of inventory-related software. High attention to detail, accuracy, and timeliness.
• Excellent verbal and written communication skills. High knowledge of state, local, and federal pharmacy laws High medical/pharmaceutical concepts, terms and nomenclature.
• Microsoft Office Applications (Word, Excel, Outlook)
• Ability to prioritize tasks to complete work in a timely manner.
• Develop and maintain favorable relationships and partnerships with co-workers.
• Ensure all actions, job performance, personal conduct, and communications always represent CommUnityCare in a professional manner.
• Complete all mandatory training and maintain appropriate credentials/licensure.
• Ensure all tasks provided and associated with related duties comply with all regulatory and accreditation standards including HIPAA, Texas State Board of Pharmacy & The Joint Commission.
• Uphold all company policies and procedures as well as the overall mission and values of the organization.

Education:

• High School Diploma or equivalent required.
• Associate's Degree preferred.

Work Experience:

• 3 years of experience working in a pharmacy environment required.
• Demonstrated knowledge of medical/pharmaceutical terms and nomenclature required.
• Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.) required.

Certifications/Licensure:

• Certified Pharmacy Technician (CPhT) required.
• Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross required upon hire.
• Texas Class "C" Driver's License with Proof of automobile liability insurance coverage on personal vehicle utilized for work related purposes required upon hire.