Accounts Receivable Coordinator
16 hours ago
Patient Business Services is seeking a Coordinator, Patient Accounts Receivable to expedite and maximize payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
Job Duties- Expedites and maximizes payment of insurance medical claims by contacting insurance payers and patients by telephone or website.
- Works on complex and/or specialized cases.
- Provides assistance with inquiries from outside parties regarding account status and possible resolutions.
- Utilizes specialized knowledge of regulatory or contractual billing guidelines to determine an account's ability to pay after initial rejection from payer.
- Resolves all denials, and requests for information, including appeals.
- Identifies trends in payer non-compliance and informs management accordingly.
- Follows up on outstanding accounts and makes proper notations in EPIC system and logs.
- May provide guidance and technical work direction to less experienced staff.
- Performs other job-related duties as assigned.
- High School Diploma or GED.
- Minimum of two years of experience working in a medical setting, to include medical insurance and/or accounts receivable follow-up.
- A/R follow up experience.
- Experience speaking with insurance company reps for claim status.
- Experience accessing payer websites for claim information.
- Experience submitting appeals for reimbursement.
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