Shift Leader
3 days ago
Provide excellent guest service
Lead by example Prove the value and importance of Zoupisms in fostering our culture.
Front of House (FOH) first Keep the dining room and all guest service areas clean.
Properly assign Team Member positions to optimize speed and service.
Manage employee productivity. Assign side work and cleaning tasks when business slows down.
Hold Team Members accountable for the policies in the Team Member & Manager Handbook.
Help manage labor costs. When business is slow, find opportunities to send Team members home or on break.
Maintain Zoup uniform standards.
Complete Prep/Temp logs and cleaning lists.
Be compulsive about cleanliness and Food Safety.
Maintain stock levels of all packaging, plasticware and desserts.
Prepare the next shift for success.
Follow cash management and all cash procedures.
Manage and maintain the quality of all products.
Manage the day-to-day operations of the restaurant.
Create a positive work environment for every shift, every day.
Work with the General Manager, Assistant Manager and other Shift Leaders in the success of the restaurant.
High School Diploma/Equivalent (Preferred)
Management Experience 1 year (Preferred)
Food Service Experience 3 years (Preferred)
Please do not apply to this job unless you are able to reliably attend an interview. If you have scheduled an interview and need to reschedule please do so 24 hours in advance. All applicants that don't respect this policy will not be considered for the position.
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