Product Manager

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

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Top skills: Excel, Data Analysis, Knowledge of Lowe's Supply Chain

Schedule: Hybrid, 4 days in office, 1 day WFH

General Description: This is a key position managing local supply chain operations for one of Samsung's key strategic Home Appliance customers focusing on improving synergies in core areas including: Order Management, Inventory Management, Item Setup process, Special Order Management, ETA shipment reporting, and Returns Processing. This position is following established processes for order management, logistics and delivery. This position will interact/communicate with other areas of the business including Sales, Marketing, Logistics, and Production Planning at times.

The supply chain analyst communicates with Lowe's warehouses and order management team. Follows processes and protocol to achieve customer objectives related: weekly orders for stock items and special orders. Coordinate actions with Operations, Sales and Logistics teams for Direct Ship/Import programs to manage and develop the necessary tools/reporting/KPI's. Drive actions to achieve company objectives for customer service levels especially on time delivery and fill rates. Proactively identifies and challenges activities that will detract from planned objectives. Run reports in SAP and the customer's portal in order to analyze their orders and other data. Manages product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date.

Desired Skills / Attributes: Prior order management experience desired. Familiarity with SAP or another ERP system. Experience in manufacturing /logistics environment. Strong Excel skills. Experience working with a large retailer is a plus, especially Lowe's. Strong written and verbal communication skills. Common sense, strong organizational skills. Set realistic work goals and priorities. Developing efficient processes and improving support activities.