Store Customer Service Specialist
1 week ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
The individual selected for this role will be expected to work at stores within a 20-mile radius of Store #701012, located at: 720 North High St., Wadsworth, OH 44281.
This is a full-time position with a hiring rate of $15.45/hr.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
QualificationsMinimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
-
Store Customer Service Specialist
9 hours ago
Wadsworth, OH, United States Sherwin-Williams Full timeJob Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...
-
Store Customer Service Specialist
22 hours ago
Wadsworth, OH, United States Sherwin-Williams Full timeJob Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...
-
Customer Service Representative
1 week ago
Wadsworth, OH, United States Circle K Stores, Inc. Full timeStore 2743601: 773 Ambassador Drive, Wadsworth, Ohio 44281 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Customer Service, Representative, Retail, Service
-
Lead Customer Service Representative
22 hours ago
Wadsworth, OH, United States Circle K Stores, Inc. Full timeStore 4705630: 815 Broad St, Wadsworth, Ohio 44281 Shift Availability Days - Evenings - Overnight Job Type Part time Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead...
-
Customer Service Rep
1 day ago
Wadsworth, OH, United States MAPCO Express Full timeCustomer Service Representative The Customer Service Representative position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal...
-
Store Driver
22 hours ago
Wadsworth, OH, United States Advance Auto Parts Full timeJob Description Position ResponsibilitiesPick, stage and safely deliver parts to pro customers Pick up returns and cores Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs Daily collection of credit accounts Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights...
-
Customer Service Representative
2 weeks ago
Wadsworth, OH, United States Enthusiast Auto Holdings Full timeJob Type Full-time Description Customer Service Representative: Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1...
-
Customer Service Representative
2 weeks ago
Wadsworth, OH, United States Enthusiast Auto Holdings Full timeJob Type Full-time Description Customer Service Representative: Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1...
-
Food Service Support
7 days ago
Wadsworth, OH, United States Buehler Food Markets Full timeThe Buehler's Food Service Support is a key position within the Food Service Department. This position has the opportunity to support Restaurant Operations. They work closely with their manager and co-workers to make sure that the customer has an exceptional experience either while shopping in our store or dining in our restaurant. Two of our company...
-
Food Service Support
2 weeks ago
Wadsworth, OH, United States Buehler Food Markets Full timeThe Buehler's Food Service Support is a key position within the Food Service Department. This position has the opportunity to support Restaurant Operations. They work closely with their manager and co-workers to make sure that the customer has an exceptional experience either while shopping in our store or dining in our restaurant. Two of our company...
