Lead Product Manager

Become a part of our caring community and help us put health first. Humana is seeking a highly skilled Lead Product Manager to own and advance the intake process and facilitate key Lean Portfolio Management (LPM) ceremonies for the Medicaid portfolio. The Lead Product Manager will be responsible for optimizing intake workflows, driving cross-functional collaboration, and managing vital meetings such as the Medicaid Triage and Product Standup.

Oversee, maintain, and continuously improve the Medicaid intake process, ensuring requests are efficiently captured, prioritized, and assigned in accordance with Agility Enablement Hub Lean-Agile Center of Excellence (AEH LACE) guidelines.

Serve as the primary facilitator for Medicaid Product Standup and Medicaid Triage meetings, ensuring effective communication, clear action items, and alignment with portfolio goals.

Collaborate with stakeholders across business, technology, and product teams to ensure transparency and accountability in intake and triage activities.

Monitor and report on intake process performance, identifying opportunities for automation and efficiency based on stakeholder feedback and Key Performance Indicators (KPIs).

Support continuous prioritization efforts, aligning new work requests with ongoing initiatives and strategic objectives using Lean Portfolio Management (LPM) principles.

Leverage tools such as Jira Align and Azure DevOps (ADO) to track requests, manage Kanban boards, and report on Key Performance Indicators (KPIs).

Ensure compliance with established portfolio management standards and lead process improvement initiatives.

Foster a culture of collaboration and excellence within the Medicaid product team and with cross-functional partners.

• Bachelor's degree in business, technology, or a related field.
• Minimum five (5) years of product management experience, with demonstrated success managing intake or triage processes in a portfolio or agile environment.
• Two (2) or more years of experience leading change management initiatives in a matrixed environment.
• Proven experience leading meetings and ceremonies in an LPM or SAFe context.
• Proficiency with Jira Align, ADO, and other portfolio management tools.
• Strong leadership, analytical, communication, and organizational abilities.

• Master's degree in business, technology or a related field.
• Knowledge of Lean Portfolio Management and Medicaid program operations is highly desirable.
• Leading SAFe (SA) certification.
• SAFe Product Owner/Product Manager certification.

This is a remote position. This role may require up to 10% travel for onsite meetings, which could include locations outside your state of residence. Monday Friday; 8:00am 5:00pm Eastern Standard Time (EST).

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it.

Equal Opportunity Employer. It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.