Guest Service Representative
5 days ago
Guest Service Representative at Extended Stay America
Job SummaryWe are looking for a customer-focused Guest Service Representative to join our team You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
Benefits/Perks- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Greet every guest with a smile
- Assist guests with the registration process
- Answer phone calls and take messages accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Maintain accurate records of registration and payment information
- Ensure compliance with health and quality standards
- High School Diploma/GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
- Entry level
- Full-time
- Other
- Hospitality
#J-18808-Ljbffr
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
6 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
6 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Guest Service Representative
6 days ago
Brea, CA, United States Extended Stay America Brea Full timeBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking...
-
Overnight Guest Service Representative
5 days ago
Brea, CA, United States Extended Stay America Full timeJoin to apply for the Overnight Guest Service Representative role at Extended Stay America. Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in...
