Customer Service Representative

2 weeks ago

Louisville, KY, United States Snelling Full time
Customer Service Representative

Location: Louisville, KY 40208

Industry: Manufacturing

Job Type: Direct Hire

Pay: $22.00/hr

Schedule: 1st Shift | MonFri | 7:30am4:30pm

Overview

Snelling is seeking a detail-oriented Customer Service Representative (CSR) to support a leading manufacturing company. This role manages order entry, customer communication, and logistics coordination across six U.S. facilities. Ideal candidates thrive in a fast-paced environment and can quickly learn Nexus, the company's proprietary order and billing system.

Key Responsibilities

  • Receive, enter, and schedule customer orders via phone, email, and fax.
  • Accurately process orders in Nexus, including scheduling and customer confirmations.
  • Provide product, service, and shipment information while resolving inquiries or issues.
  • Maintain accurate records of customer interactions and order activity.
  • Coordinate with plant operations, sales, accounting, and logistics teams.
  • Monitor shipments, assess delays, and communicate updates to customers.
  • Recommend process improvements in products, shipping, or service.
  • Handle account changes, reschedules, service adjustments, and escalated concerns.
  • Perform additional duties as assigned.

Qualifications

  • Strong communication and customer service skills.
  • Ability to manage shifting priorities and complex order details.
  • Experience in logistics, shipping, or manufacturing customer support preferred.
  • Proficiency with computer systems; ability to learn new software quickly.

Benefits

  • Medical, Dental, Vision, and Life Insurance (eligible after 45 days)
  • Weekly electronic pay
  • Stable, full-time schedule with long-term career potential

How to Apply

Submit your resume for immediate consideration. Qualified candidates will be contacted promptly to schedule an interview.

Snelling participates in E-Verify and is a drug-free workplace. Candidates may be subject to drug testing.

Keywords: Customer Service, Order Entry, Logistics, Manufacturing, Shipping, Communication

  • Customer Service Representative

    2 weeks ago

    Louisville, KY, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    2 weeks ago

    Louisville, KY, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    2 weeks ago

    Louisville, KY, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    2 weeks ago

    Louisville, KY, United States Select Management Resources Full time

    LoanMax Title LoansJob Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax...

  • Customer Service Representative

    4 days ago

    Louisville, KY, United States Q5 Connections Full time

    About the job Customer Service Representative We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and...

  • Customer Service Representative

    5 days ago

    Louisville, KY, United States Kavaliro Full time

    Our client is seeking several Customer Service Representatives for a contract to hire opportunities. Essential Responsibilities/Job Duties Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be...

  • Customer Service Representative

    4 days ago

    Louisville, KY, United States Kavaliro Full time

    Our client is seeking several Customer Service Representatives for a contract to hire opportunities. Essential Responsibilities/Job Duties Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be...

  • Customer Service Representative

    3 days ago

    Louisville, KY, United States Kavaliro Full time

    Our client is seeking several Customer Service Representatives for a contract to hire opportunities. Essential Responsibilities/Job Duties Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be...

  • Customer Service Representative

    1 day ago

    Louisville, KY, United States Kavaliro Full time

    Our client is seeking several Customer Service Representatives for a contract to hire opportunities. Essential Responsibilities/Job Duties Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be...

  • Customer Service Representative

    2 weeks ago

    Louisville, KY, United States Spectrum Full time

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Start Date: February 23, 2026 Training Schedule: 12:00pm-9:00pm Sunday-Thursday Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 3:00pm and 5:00pm Are you...