Systems Analyst

2 weeks ago

Kansas City, MO, United States Commerce Trust Full time
Overview

Systems Analyst - Commerce Trust role at Commerce Trust. Commerce Bank, based in Kansas City, MO, is seeking a dynamic, service-focused and technically adept individual for the Systems Support Analyst role in the Commerce Financial Advisor divisions.

About This Job

The Commerce Financial Advisors comprise nearly 30 advisors across five states, who collectively serve $4.4 billion in brokerage and advisory assets through collaboration with Commerce Bank and Commerce Trust. The ideal candidate is a motivated and organized self-starter with strong attention to detail and excellent written, verbal, and interpersonal communication skills, with the ability to manage multiple priorities in a fast-paced environment. This role provides support for CFA accounts which use LPL Financial as broker-dealer and Registered Investment Advisor, delivering exceptional customer service and support for CFA systems.

Essential Functions
  • Perform reconciliation of various files
  • Act as liaison between business unit and IT to facilitate changes, upgrades, enhancements, etc. for CFA Systems including Salesforce
  • Collaborate and guide others at all levels to identify, understand and fulfill business reporting and/or data needs
  • Design, test, and assess data prior to producing results
  • Provide information for internal and external audits (e.g., SAS 70, Sarbanes-Oxley) and support regulatory reporting and compliance
  • Provide subject matter expertise and serve as a go-to resource for internal and external users
  • Assist with system maintenance, user permissions, enhancements and bug testing
  • Identify problem trends and make recommendations for improvements
  • Coordinate communication on application issues between internal customers and external vendors
  • Partner with CFA Sales & Support managers on onboarding and training for brokerage applications
  • Develop training documentation when technology or initiatives are implemented
  • Strategic management of long-term system roadmap
  • Assist with Business Continuity Planning
  • Perform other duties as assigned
Knowledge, Skills & Abilities Required
  • Strong customer-service orientation
  • Effective troubleshooting and problem-solving abilities
  • Ability to communicate in user-friendly language to technical and non-technical end-users
  • Motivated, organized self-starter with attention to detail and ability to manage multiple priorities
  • Inquisitive, agile, team player with excellent written, verbal and interpersonal communication skills
  • Adaptable and resilient with a positive and aligned mindset to our culture and Core Values
  • Intermediate proficiency with Microsoft Word, Excel, Teams and Outlook
  • Salesforce knowledge preferred
  • MoneyGuidePro experience preferred
Education & Experience
  • Bachelors degree in information systems, finance or business-related discipline or equivalent experience
  • 3+ years in information systems
  • Securities Industry and related fields experience preferred, including basic regulatory compliance and standards of conduct
  • Compensation level determined by knowledge, experience, skills, abilities, and education
  • For roles with pay transparency requirements, a reasonable base pay estimate is $26.25 to $35.00 per hour, dependent on location and other factors
Compensation & Benefits

The candidate may be eligible for employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. We offer career development, education assistance, and voluntary supplemental benefits.

Location

1000 Walnut St, Kansas City, Missouri 64106

Time Type

Full time

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Banking and Financial Services

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