Strategic Account Manager, Consultant

3 days ago

Baltimore, MD, United States Blue Shield of CA Full time

Your Role

The Stellarus Customer Success Team drives customer value realization and long-term adoption of Stellarus solutions through strategic partnerships, delivering proactive guidance, and ensuring measurable business outcomes. The Strategic Account Manager, Customer Success will report to the Senior Director, Customer Success. In this role you will work with our health plan customers orchestrating alignment between business, product, and technology teams to deliver measurable impact. You are the central strategic leader responsible for the entire postsale client lifecycle-from adoption and value realization to renewal and expansion. Your mission is to embed Stellarus as an indispensable technology partner by deeply understanding our customers' business, aligning our solutions to their strategic objectives, and delivering quantifiable clinical and financial outcomes. This role requires a rare blend of strategic acumen, deep healthcare industry expertise, commercial ownership, and executivelevel relationship management. You will manage not just the business relationship but also the technical, operational, product, and support components-partnering closely with both product and technology teams to deliver results.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

  • Requires a bachelor degree or equivalent experience
  • Requires a minimum of 7 years of prior relevant experience
  • Requires extensive industry experience in customer success, strategic account management, or healthcare consulting, including experience managing complex, multi-million-dollar relationships with U.S. health plans (preferably Blues Plans), with a strong understanding of not only the business relationship but also the technical, operational, product, and support components-everything required to make a health plan succeed
  • Requires proven success in building strategic account plans that drive retention and growth, supported by strong analytical skills and the ability to communicate ROI through compelling data storytelling
  • Requires experience building trusted relationships with C-suite executives, with exceptional presentation and communication capabilities
  • Requires proficiency in CRM and data tools (e.g., Salesforce), with a proactive, entrepreneurial mindset focused on delivering client value

  • Strategic Account Manager, Strategic

    1 week ago

    Baltimore, MD, United States MURAL Full time

    Strategic Account Manager Here at MURAL, we're a high-performance, high-trust Account Management team that works with some of the largest and most recognized logos in the world. Every team member contributes to our success, bringing a mix of grit, creativity, and customer obsession to every interaction. We celebrate progress as much as results, sharing best...

  • Strategic Account Manager

    5 days ago

    Baltimore, MD, United States ATCC Full time

    Overview Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a dynamic Strategic Account Manager (SAM) to drive growth and build lasting partnerships across academia, government, biotech, and pharma. This is a remote position covering the Mid-Atlantic Region with 60%...

  • Strategic Account Manager

    3 days ago

    Baltimore, MD, United States ATCC Full time

    Overview Ready to shape the future of science and global health? ATCC, a leading nonprofit biological resources and standards organization, is seeking a dynamic Strategic Account Manager (SAM) to drive growth and build lasting partnerships across academia, government, biotech, and pharma. This is a remote position covering the Mid-Atlantic Region with 60%...

  • Account Consultant IV

    2 weeks ago

    Baltimore, MD, United States CareFirst BlueCross BlueShield Full time

    Resp & Qualifications CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS. PURPOSE: This position is responsible for renewing/growing a book business which includes the most complex and jumbo accounts with indemnity and managed care medical products, ancillary/specialty products,...

  • Account Consultant IV

    2 weeks ago

    Baltimore, MD, United States CareFirst BlueCross BlueShield Full time

    Resp & Qualifications CANDIDATES MUST LIVE IN THE MD, DC, NORTHERN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGS. PURPOSE: This position is responsible for renewing/growing a book business which includes the most complex and jumbo accounts with indemnity and managed care medical products, ancillary/specialty products,...

  • Industrial Account Manager

    2 weeks ago

    Baltimore, MD, United States Hirewell Full time

    Baltimore, Maryland Direct Hire Salary Range : $50,000 - $80,000 Benefits : RelaDyne offers a variety of benefits including company-sponsored health dental and vision insurance, There's even a free employee only health option, They also offer 401K with company match as well as vacation time (2-weeks) and sick time (1-week), • Mileage reimbursement (Motus...

  • Industrial Account Manager

    3 days ago

    Baltimore, MD, United States Hirewell Full time

    Baltimore, Maryland Direct Hire Salary Range : $50,000 - $80,000 Benefits : RelaDyne offers a variety of benefits including company-sponsored health dental and vision insurance, There's even a free employee only health option, They also offer 401K with company match as well as vacation time (2-weeks) and sick time (1-week), • Mileage reimbursement (Motus...

  • DIRECTOR, ACCOUNT MANAGEMENT

    1 week ago

    Baltimore, MD, United States EPAM Full time

    Drive strategic growth and client success as a Technical Account Manager at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders. EPAM values every role in driving innovation. With a focus on professional...

  • DIRECTOR, ACCOUNT MANAGEMENT

    3 days ago

    Baltimore, MD, United States EPAM Full time

    Drive strategic growth and client success as a Technical Account Manager at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders. EPAM values every role in driving innovation. With a focus on professional...

  • DIRECTOR, ACCOUNT MANAGEMENT

    2 weeks ago

    Baltimore, MD, United States EPAM Full time

    Drive strategic growth and client success as a Technical Account Manager at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders. EPAM values every role in driving innovation. With a focus on professional...