Customer Service Representative
7 days ago
- Hours: Monday Friday, 6:00am 2:30pm. 30 min unpaid lunch.
- Work with internal Nissan employees to replace MRO items not on the shelf.
- Work with vendors.
- Must have strong communication skills.
- Must have some experience purchasing or buying parts.
- Experience with customer service in a call center environment helpful but not required.
- Looking for someone with a solid work history who wants to work and is dependable.
- Previous experience with MS Outlook strongly preferred (email).
- Will work in an office within the warehouse.
- Dress code: business casual with tennis shoes.
- Must have some experience purchasing or buying parts
- Perform procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies.
- Assess existing orders to determine action for expediting or de-expediting for optimal delivery.
- Place purchase requisitions and vendor purchase orders.
- Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards.
- Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
- Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required.
- Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
- Communicate with vendors to resolve problems with timeliness and product quality.
- Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers.
- Research and resolve account payables nonconformance with suppliers.
- Identify opportunities for and document customer cost savings.
- Produce customer KPI measurement data.
- Follow all Vallen and customer Standard Operating Procedures.
- Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times.
- Perform other duties as assigned.
- High school diploma or equivalent. Bachelor's degree in a related field (e.g., Business, Finance, etc.) preferred.
- Some experience in the field of procurement required.
- CPM certification preferred.
- Excellent customer service required.
- Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications.
- Mathematical aptitude for basic calculations.
- Self-starter with the ability to work independently.
- Strong attention to detail and accuracy.
- Demonstrated strong attention to detail, organizational and execution skills.
- Proficiency with MS-Office products.
- Strong verbal and written communication skills.
- Long periods of time working on a computer and performing repetitive key-boarding activities.
- Work may be in a manufacturing environment and could have exposure to dirt, smoke, heat, cold, etc.
- Safety protection may be required while in the customer's facility (hand, foot, and eye or other as dictated by the customer's safety protocols).
- Overtime hours may be required with little advanced notice.
- While performing the duties of this job, the associate is regularly required to talk and hear. The associate frequently is required to sit. The associate is occasionally required to stand and walk. The associate may be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and may require the ability to distinguish color.
-
Customer Service Representative
7 days ago
Smyrna, TN, United States Circle K Stores, Inc. Full timeStore 4703701: 1880 Almaville Rd, Smyrna, Tennessee 37167 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
-
Customer Service Representative
5 days ago
Smyrna, TN, United States Circle K Stores, Inc. Full timeStore 4703701: 1880 Almaville Rd, Smyrna, Tennessee 37167 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service...
-
Customer Service Representative
6 days ago
Smyrna, TN, United States Tower Loan Full timeWe take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer...
-
Customer Service Representative
2 weeks ago
Smyrna, TN, United States Tower Loan Full timeWe take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer...
-
Customer Service Representative
3 days ago
Smyrna, TN, United States Tower Loan Full timeWe take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer...
-
Customer Service Representative
1 week ago
Smyrna, TN, United States Tennessee State Gov Full timeTennessee State Gov - JobID: 5156239 [Dispatcher Coordinator / Telecommunicator] As a Service Representative at the State of Tennessee, you'll: Receive and transmit routine and emergency calls for water and sewer services; Generate water/sewer work orders for field activities through Hansen and CIS systems; Research information through Land Information...
-
Customer Service Representative
1 week ago
Smyrna, TN, United States Tennessee State Gov Full timeTennessee State Gov - JobID: 5156239 [Dispatcher Coordinator / Telecommunicator] As a Service Representative at the State of Tennessee, you'll: Receive and transmit routine and emergency calls for water and sewer services; Generate water/sewer work orders for field activities through Hansen and CIS systems; Research information through Land Information...
-
Customer Service Representative
1 week ago
Smyrna, TN, United States Tennessee State Gov Full timeTennessee State Gov - JobID: 5156239 [Dispatcher Coordinator / Telecommunicator] As a Service Representative at the State of Tennessee, you'll: Receive and transmit routine and emergency calls for water and sewer services; Generate water/sewer work orders for field activities through Hansen and CIS systems; Research information through Land Information...
-
Customer Service Representative
1 week ago
Smyrna, TN, United States Tennessee State Gov Full timeTennessee State Gov - JobID: 5156239 [Dispatcher Coordinator / Telecommunicator] As a Service Representative at the State of Tennessee, you'll: Receive and transmit routine and emergency calls for water and sewer services; Generate water/sewer work orders for field activities through Hansen and CIS systems; Research information through Land Information...
-
Customer Service Representative
1 week ago
Smyrna, TN, United States Tennessee State Gov Full timeTennessee State Gov - JobID: 5156239 [Dispatcher Coordinator / Telecommunicator] As a Service Representative at the State of Tennessee, you'll: Receive and transmit routine and emergency calls for water and sewer services; Generate water/sewer work orders for field activities through Hansen and CIS systems; Research information through Land Information...
