Program Quality Specialist

Salary : $53,435.20 - $71,905.60 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 25-23498-01
Department: Human Services - Preschool Services
Opening Date: 09/27/2025
Closing Date: Continuous

The Job
WANT TO BE PART OF A TEAM THAT MAKES A DIFFERENCE IN THE COMMUNITY? APPLY TODAY TO GET STARTED
The Preschool Services Department (PSD) is recruiting for Program Quality Specialists who ensure staff compliance with Federal Head Start Performance Standards and State (CACFP) regulations specific to the PSD food services program. Specialists also serve as the primary department representative for internal and external staff and agencies for program information. A vacancy currently exists in the Special Services Program in San Bernardino.

These are contract positions to work on a 12-month basis. The eligible list established from this recruitment may be used to fill other vacancies as they occur.
*Official Title: PSD Program Quality Specialist - Contract

For more detailed information, refer to the job description.
EXCELLENT BENEFITS
To review job-specific benefits, refer to:
Summary of Benefits
Memorandum of Understanding (MOU)
CONDITIONS OF EMPLOYMENT
1) Must be able to lift small children and other objects up to 50 pounds. Other physical demands include: sitting, walking, standing, bending, squatting, climbing, kneeling, crawling, twisting, grasping, fine manipulation, pushing/pulling, reaching, stooping, using smell and touch, working outside and vision and hearing.

2) Must pass a pre-employment physical including a tuberculosis test and required immunizations (SB792).
3) Must complete the AB 1207 - Child Care Providers: Mandated Reporter Training prior to placement at a school site.

4) Must obtain a valid San Bernardino County Food Handler's card and qualifying First Aid/CPR cards within two (2) weeks of hire and maintain throughout employment.
5) Must possess an official photo identification card.

6) Travel throughout the County is required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.Mileage reimbursement is available.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
BACKGROUND INVESTIGATION
Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871)

Minimum Requirements

REQUIRED:
EDUCATION
Must possess thirty (30) semester (45 quarter) units (or higher) of completed college coursework in behavioral science, business/public administration, restaurant management or closely related field.
EXPERIENCE
Must possess one (1) year of full-time equivalent food service experience in a restaurant, fast food restaurant, institutional cafeteria or similar environment.

NOTE: All work experience information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.

REQUIRED DOCUMENTATION (Must be attached):EDUCATION
A legible copy of transcripts (unofficial are accepted).
Required documentation MUST be attached to your application or submit Attn: Program Quality Specialist - Preschool Services to:
Email: or Fax: (909) 387-5819

Failure to provide the requested documents at the time of application submittal may result in disqualification of the application.

IMPORTANT NOTES:

EDUCATION
Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Learn more aboutinformation on evaluation services.
Desired Qualifications
The ideal candidate will possess an Associate degree (or higher) in behavioral science, business/public administration, or restaurant management, supervisory experience in a food service environment as well as experience with compliance and interpretation of food service regulations, record keeping and reporting.

Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.

Application Procedure:
(NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level))
This recruitment may close at any time.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you require technical assistance, follow this link or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.EEO/ADA: San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.
ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the (All Veterans Preference documentation (originals not required) must be submitted within 48 hours of submitting your application.)

For more important details, review the links below:

Guide to Completing a County Job Application

Applicant Information and the County Employment Process
Contract Employees
Specific benefit information can be found in the job announcement or your employment contract. Detailed benefits information can also be viewed on the County's Employee Benefits and Services Division website at
01

INSTRUCTIONS: The information on the Application and your responses to the following Supplemental Questions will be used in a competitive evaluation. Accurate responses should be provided for each question, and all experience must be clearly detailed in the work experience section of your application in order to ensure qualifications are properly considered.
(Do not refer to resume as it will NOT be reviewed. All questions should be answered appropriately.)

• I have read and understand the above statement.

02

Education/Coursework: Do you possess thirty (30) semester (45 quarter) units of completed college coursework (or higher) in behavioral science, business/public administration, restaurant management or closely related field?

(Transcripts MUST be attached/submitted.)

• Yes
• No

03

Food Service Experience: Cleary describe your food service work experience in a restaurant or industrial cafeteria environment. Include a description of how you determined portion/service size; following prescribed menus; appropriate temperature at which to store and serve foods; cleanliness of cooking and service dishes, trays, utensils and other supplies; and food service handling, delivery, safety and sanitation. Be sure to include name of employer. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

04

Recordkeeping: Cleary describe your work experience keeping records, i.e., number of meals served, inventory of meals and food supplies. Be sure to include name of employer. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

05

Interpretation and Enforcement of Rules and Regulations: Clearly describe your work experience with direct responsibility enforcing rules and regulations. Include types of regulations (federal, state, local government, other), individuals who were required to adhere to the regulations, and result of non-enforcement. Be sure to include name of employer. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

06

Compliance: Clearly describe your work experience that includes responsibility to ensure compliance with mandated federal or state regulations. Be sure to include name of employer. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

07

Report Writing: Clearly describe your work experience writing reports. Describe type of reports, frequency, the purpose of the reports, and who reports were written to. Be sure to include name of employer. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

08

Lead/Supervisor Experience: Clearly describe duties performed as a regular supervisor, mentor, or lead of preschool teachers/staff. Be sure to include experience and responsibility for participating in the hiring process, advising on work problems, assigning/reviewing work, providing training, completing work performance evaluations, and handling disciplinary actions. Include titles and number of staff supervised, your job title(s), name of employer(s), and dates of employment. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

09

Training/Mentoring Experience: Describe your experience providing training/mentoring. Include the following: A) Types and size of group(s) trained/mentored (one-on-one, small groups, peer presentation, community), B) Mentoring employees/providing on-the-job training, C) Employer where experience was gained, dates of employment, job title, D) Specify whether or not this was a regular, on-going part of your assignment or done on an occasional basis. If no experience, indicate "N/A".

Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

10

REQUIRED DOCUMENTATION: I understand that I must submit a copy legible transcripts (unofficial are acceptable) with my application. I understand that if my required documents are not submitted by the deadline date, my application will result in disqualification.
Indicate the manner in which you are submitting your documents.

• I have attached all required documents to this application.
• I will scan and email all required documents by the deadline to employment@hr.sbcounty.gov, Subject: Program Quality Specialist-Preschool Services.
• I will fax required documents by the deadline to (909) 387-5819, Attn: Program Quality Specialist-Preschool Services.

11

Specialized Certification Cards: Indicate current possession of any of the following.

• CPR card
• First Aid card
• Food Handler's card
• None of the above

12

Preschool Parent/Guardian/Child: Indicate if you are currently or have ever been the parent or guardian of an Early Head Start or Head Start Child.

• Current Head Start parent or guardian
• Former Head Start parent or guardian
• Former Head Start child
• None of the above

13

Preschool Parent/Guardian: In the question above, if you stated that you are a current parent/guardian of a Head Start/Early Head Start child, indicate the school site that your child is attending. If none, indicate "N/A".
14

Acknowledgement: All information on the application work history section and supplemental questionnaire must be completed appropriately in order to be properly evaluated. All required documentation must be submitted and contact information must be current.
Note: If you are no longer interested in this position, be sure to notify us at employment@hr.sbcounty.gov.

• I understand.

15

Applicant Acknowledgement - Notification via Email: As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above statement.

16
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand.

17

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is.Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

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