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Medical Procedure Scheduler

2 weeks ago

Dallas, TX, United States Radiology Associates of North Texas Full time
Summary: Responsible for scheduling IR procedures, and support the physicians, nurses, and patients of the IR department.

Role Detail: This role is fully onsite, Monday - Friday. The work site for this role is Medical City Dallas.

Essential Functions:

- Schedule patients for IR procedures, including coordinating with hospital anesthesia, imaging, specialists, hospital availability, etc..
Contact patients, Doctor's offices, insurance companies, Third Party Administrator demographics, to coordinate authorizations for patient cases and prepare for procedures
- Responsible for coordinating and scheduling diagnostic imaging procedures across all imaging modalities, including Interventional Radiology and the Neuro Intervention Radiology clinic.
- Obtain updated patient health history, demographics, known allergies, medications, and conditions
- Act as liaison between referring doctor's office and patient by handling all questions or concerns prior to the procedure to maximize the physicians' time to be maximized for procedures
- Scheduling in EMR system, coding, paperwork/chart
- Ensure that areas/resources of hospital are available at time of service, without conflicts
- Coordinates with referring physician's office and patient to ensure they are instructed to stop appropriate medications and ensure clearance is obtained
- Ensure patient has received specific prep instructions, along with time of procedure, what to expect the day of the procedure, and where to check in
- Obtain prior imaging, from outside facilities, to be available prior to scheduling the procedure
- Arrange admission to the hospital and enter information into the hospital information system
- Reschedule or follow-up with patients as directed

Qualifications:

Education:

  • CPT and ICD-10 certification preferred
  • High school graduate or GED
Experience:
  • One to three years related medical office or clinical assistant experience in a high-volume environment, or equivalent combination of education and medical office experience
  • Surgery coordination and scheduling preferred, ability to learn/understand and coordinate different teams involved in the patient surgeries
Skills/Knowledge:
  • Medical terminology required - ability to understand and communicate medical procedures and coordinate the scheduling process
  • Excellent communication skills - ability to communicate with doctors, patients, insurance, hospital scheduling, etc.. to ensure a safe and effective surgery scheduling process.
  • Must be detail oriented, and able to work in a fast-paced environment.
  • Able to manage multiple priorities and personalities daily.
  • Team player